The Foreign Service Benefit Plan (FSBP) is privileged to draw on the over seven decades of experience in providing services tailored to the unique needs of the Foreign Service. We now serve all Federal Executive Branch personnel advancing foreign and intelligence missions.

FSBP has direct billing relationships with over 200 health care providers across the world. These arrangements exist to simplify your care. By using these providers when available, you avoid prepaying the bill. These providers will bill us directly for covered services; we then pay them directly; you receive a bill only if a balance remains after this process. For outpatient services, you pay your deductible and any applicable coinsurance per the facility’s procedures. While many of these providers have direct billing arrangements for inpatient hospitalization only, several have arrangements for additional health care services including accidental injury, complete maternity care, routine physical exams and urgent care. In addition to those providers listed by region in the tabs here, many Seventh-Day Adventist Hospitals and Clinics in foreign countries participate in our direct billing arrangement. Members must call ahead to the hospital or clinic to confirm participation.

If you receive outpatient care at one of the providers whose arrangements with us include outpatient care, it is important that you share with the facility your current deductible status prior to your visit. There are three ways you can do this:

  • Inform the provider that you are covered by FSBP prior to your visit, with enough time for the provider to verify coverage and obtain the deductible status from the Plan; or
  • Show the admissions/billing office the amount of calendar year deductible left to be met (if any) using the Aetna Mobile App/Benefit Usage screen on your smart phone; or
  • Bring a copy of the most recent Explanation of Benefits Statement (EOB) that shows your deductible status.

Remember that in some cases a 10% coinsurance charge also will be your responsibility to pay.

If you do not provide the information above, the facility will collect the $300 deductible and 10% coinsurance and submit the claim to the Plan marked “Member Paid.” If you have met all or part of the deductible, then the claims payment will be split between you and the facility accordingly. 

In the event that a health care provider requires you submit a claim yourself, please use our secure electronic claim filing system in the Member Portal to ensure your claim is delivered promptly. It is important you assign benefits to the health care facility.

Any questions? Please call us at (202) 833-4910 or email [email protected].


Featured Partner: Tokushukai Group

The Foreign Service Benefit Plan (FSBP) proudly welcomes our newest direct billing partner, Tokushukai Group, located in Japan. Our direct billing arrangement with Tokushukai Group covers inpatient*, accidental injury*, complete maternity care*, routine annual physical exam/screening* and includes the following facilities:

The Tokushukai Group was established in 1973 under the philosophy, “All living beings are created equal.” Under this philosophy, Tokushukai Group aims to provide cutting edge medical care across several regions from not only emergency medical care, but also preventive medical care, chronic medical care to advanced medical care.

We strive to simplify your care overseas and are delighted to have this billing arrangement. If you have overseas direct billing questions, please visit our FSBP Overseas Partners page on our website, email us, or call us at 202-833-4910 for assistance.

Thank you for being a valued FSBP member.

*Inpatient, accidental injury, complete maternity care and routine annual physical exam: Member pays no deductible. FSBP pays 100% of covered services.

Select your country

China
City Facility Billing Arrangement
Beijing Beijing International (SOS) Clinic All covered outpatient services
Beijing Beijing United Family Chao Wai Clinic Co. Ltd (CBD Clinic) Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Hospital Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Hospital Management Co., Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Health Center Co. Ltd (New Hope) Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Jian Guo Men Clinic Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family LiangMa Clinic Co Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Rehabilitation Hospital Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Fu Xing Men Clinic Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing

Beijing United Family Guangqumen Clinic Co. Ltd

Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Wudaokou Clinic Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing Vista Clinic Inpatient
Chengdu

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Chongqin

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Dongguan

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Guangzhou Eur AM Medical Center Inpatient , Complete maternity care, Routine annual physical exam
Guangzhou Global Doctors Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Guangzhou Guangzhou United Family Hospital Co. Ltd Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services
Guangzhou Guangzhou United Family Yue Xiu Clinic Co. Ltd Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services
Nanchang

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Nanjing

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Shanghai Shanghai He Man Jia Clinic Co Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai

Shanghai United Family Clinic- Minhang, Inc

Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai Shanghai United Family Hospital Inc Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai

Shanghai United Family Xincheng Hospital

Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shenyang Global Doctors Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Xi'an

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Japan
City Facility Billing Arrangement
Fukuoka

Fukuoka Tokushukai Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Kanagawa

Shonan Atsugi Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Kanagawa

Shonan Fujisawa Tokushukai Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Kanagawa

Shonan Kamakura General Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Okinawa

Adventist Medical Center

Inpatient, Routine annual physical exam
Okinawa

Chubu Tokushukai Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Okinawa

Nanbu Tokushukai Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Tokyo

Tokyo Nishi Tokushukai Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Korea
City Facility Billing Arrangement
Cheonan-si Dankook University Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Gyunggi-do Good Morning Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Gyunggi-do Seoul Jaeil Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Gyunggi-do Seoul National University Bundang Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Pyeongtaek Pyeongtaek International Hospital Inpatient , Complete maternity care, Routine annual physical exam
Pyeongtaek

Pyeongtaek St. Mary’s Hospital

Inpatient, Accidental Injury, Complete Maternity, Routine physical exam, All covered outpatient medical services
Seoul Asan Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Samsung Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul

Seoul National University Hospital

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Seoul St. Mary's Hospital, Catholic University of Korea Inpatient/ Accidental injury/ Complete maternity care/ All covered outpatient services
Seoul

Severance Hospital

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Soon Chun Hyang University Hospital Inpatient/ Complete maternity care
Suwon-Osan Area Ajou University Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Taegu / Daegu Daegu Fatima Hospital Inpatient / Complete maternity care / Routine annual physical exam / All covered outpatient services / Urgent care facility
Taegu / Daegu Dongsan Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Taegu / Daegu Hyosung Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Taegu / Daegu

Medi Park International Clinic

Inpatient , Complete maternity care, Routine annual physical exam
Malaysia
City Facility Billing Arrangement
Kuala Lampur MSK Medical Center Inpatient , Complete maternity care, Routine annual physical exam

                                                                                                                        

Featured Partner: Westpfalz-Klinikum GmbH

The Foreign Service Benefit Plan (FSBP) is proud to announce our newly expanded and continued partnership with our direct billing partner, Westpfalz-Klinikum GmbH.

Our direct billing arrangement with Westpfalz-Klinikum GmbH has been expanded to now include coverage for accidental injury*, complete maternity care* and all covered outpatient medical services** in addition to inpatient.

Westpfalz-Klinikum GmbH features 1,354 beds and more than 40 clinics, departments and institutes at the four locations in Kaiserslautern, Kusel, Kirchheimbolanden and Rockenhausen. A wide range of treatment is offered including access to the centers below.

Breast Cancer Center: Founded in 2010, the breast care center in Kaiserslautern is one of 255 centers in Germany certified by the German Association of Senelogy and the German Cancer Association. This well-known certificate states Westpfalz-Klinikum GmbH’s expertise in medical diagnostics and therapy concerning benign and malign breast tumors. Westpfalz-Klinikum GmbH utilizes a network of internal specialists collaboratively in order to find the right individual treatment for each patient. This network includes medical experts from various fields such as: Gynecology; Radiology; Radiation Therapy; Pathology; Psychosomatic medicine; Oncology; Medical genetics.

Comprehensive visceral-oncologic center: This over-regional cancer center treats various types of visceral oncologic cases in a multidisciplinary approach including esophageal, gastric, pancreatic, hepatic, biliary and colorectal cancer as well as orphan forms of abdominal tumors. The main goal of this center is the best possible treatment of cancer in all stages, including diagnosis, staging, surgical, medical therapy and follow-up investigations.

Internal Medicine 2 and Westpfalz Heart Center: The Clinic for Internal Medicine 2 with its Heart Center offers the full range of modern internal medicine diagnostics and treatment, with special emphasis on heart and lung diseases. The subspecialties of cardiology, pneumology, angiology and internal medicine intensive care are offered as well. The center features 128 beds, four catheterization laboratories, a 15-bed intensive care unit and 11-bed specialized chest pain unit.

Pediatric Clinic: The clinic features a capacity of 76 beds and is one the largest pediatric health and medical providers in the region with about 4,000 inbound and 11,000 outbound patients per year. In conjunction with their gynecological clinic, the pediatric clinic is perinatal center level 1, which is the highest level for medical care and therapy to newborn and premature babies. Aside from general pediatric care that encompasses all illnesses of children and teenagers, the following patient-centered care is offered: pediatric cardiology; pediatric electrophysiology; pediatric neurology; pediatric gastroenterology; pediatric diabetology and pediatric gynecology.

We strive to simplify your care overseas and are delighted to have this expanded billing arrangement. If you have overseas direct billing questions, please visit our FSBP Overseas Partners page on our website, email us, or call us at 202-833-4910 for assistance.

Thank you for being a valued FSBP member.    

*Inpatient, Accidental injury and complete maternity care: Member pays no deductible. FSBP pays 100% of covered services.

**Outpatient: Member pays applicable calendar year deductible and 10% coinsurance. FSBP pays 90% of covered services.

Select your country

France
City Facility Billing Arrangement
Paris

American Hospital of Paris

Inpatient , Accidental injury, Complete maternity care, Routine annual physical exam, Outpatient surgery
Germany
City Facility Billing Arrangement
Amberg Klinikum St. Marien Amberg Inpatient
Auerbach St. Johannes Klinik Inpatient
Berlin Krankenhaus Waldfriede Inpatient
Berlin Park-Klinik Weissensee Inpatient
Berlin Schlosspark Klinik Inpatient
Bernkastel-Kues Cusanus Krankenhaus Inpatient
Burglengenfeld

Krankenhaus Burglengenfeld

Inpatient
Erlangen Waldkrankenhaus St. Marien Inpatient
Frankfurt Bethanien Krankenhaus Inpatient
Frankfurt Diakonie Krankenhaus Inpatient, Outpatient
Frankfurt St. Markus Krankenhaus Inpatient
Frankfurt

Universitatsklinikum Frankfurt Goethe-Universitat

Inpatient
Garmisch-Partenkirchen

Klinikum Garmisch-Partenkirchen

Inpatient
Heidelberg Atos Praxisklinik Inpatient
Heidelberg Krankenhaus Salem Inpatient
Heidelberg Universitätsklinikum Heidelberg Inpatient, all specialties
Homburg Universitätskliniken des Saarlandes Inpatient
Kaiserslautern

MVZ Westpfalz GmbH & American Medical Center

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Kaiserslautern

Westpfalz-Klinikum GmbH

Inpatient, Accidental injury, Complete maternity care, All covered outpatient medical services
Landstuhl Mediceum Inpatient
Landstuhl

MVZ Westpfalz GmbH & American Medical Center

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Landstuhl

MVZ Westpfalz Gmbh Radiologie

Rountine annual physical exam, Accidental injury, All covered diagnostic X-rays and tests
Landstuhl

Nardini Hospital St. Johannis

Inpatient
Landstuhl

ZAR Landstuhl

Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services
Mainz Universitätsklinik Mainz (Johannes Gutenberg-Universität Mainz Klinikum) Inpatient
Mainz

ZAR Mainz

Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services
Mannheim

Theresienkrankenhaus und St. Hedwig-Klinik

Inpatient
Pirmasens

MVZ Westpfalz GmbH & American Medical Center

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Pirmasens

Stadtisches Krankenhaus Pirmasens

Inpatient, Accidental injury, Complete maternity care, All covered outpatient services
Regensburg Klinik St. Hedwig Inpatient
Schweinfurt Leopoldina Krankenhaus Inpatient
Stuttgart Kliniken Böblingen Inpatient
Stuttgart Kliniken Sindelfingen Inpatient
Stuttgart Krankenhaus Herrenberg Inpatient
Stuttgart Krankenhaus Leonberg Inpatient
Stuttgart Kreiskrankenhaus Calw Inpatient
Stuttgart Kreiskrankenhaus Nagold Inpatient
Stuttgart Marienhospital Stuttgart Inpatient
Sulzbach-Rosenberg St. Anna Krankenhaus Inpatient
Trier Krankenhaus der Barmherzigen Brüder Inpatient
Trier

ZAR Trier

Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services
Tübingen Universitätsklinikum Tübingen Inpatient
Weiden Klinikum Weiden Inpatient
Weiden Krankenhaus Eschenbach Inpatient
Weiden Krankenhaus Kemnath Inpatient
Weiden Krankenhaus Neustadt Inpatient
Weiden Krankenhaus Tirschenreuth Inpatient
Weiden Krankenhaus Vohenstrauss Inpatient
Weiden Krankenhaus Waldsassen Inpatient
Weiden Steinwaldklinik Erbendorf Inpatient
Wittlich St. Elisabeth Krankenhaus Inpatient
Zweibrucken

Nardini Hospital St. Elisabeth

Inpatient
Italy
City Facility Billing Arrangement
Pozzonovo

MediClinic Caserma Ederle

Inpatient, Accidental injury, Routine annual physical exam, All covered outpatient medical services
Rome

Casa di Cura Paideia S.p.A

Inpatient
Russia
City Facility Billing Arrangement
St. Petersburg EuroMed Clinic Inpatient
St. Petersburg MEDEM International Clinic & Hospital Inpatient
Switzerland
City Facility Billing Arrangement
Bern Lindenhofspital Inpatient, Complete maternity care
Carouge Clinique de Carouge Inpatient, Complete maternity care
Geneva Hopital de la Tour Inpatient, Complete maternity care
United Kingdom
City Facility Billing Arrangement
Various

HCA Healthcare UK

Inpatient, Complete maternity care, Day Patient, Outpatient
London

Charing Cross Hospital, Thames View

Inpatient, Complete maternity care
London Bupa Cromwell Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
London

Hammersmith Hospital, Sainsbury Wing

Inpatient, Complete maternity care
London King Edward the VII's Sister Agnes Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
London

Queen Charlotte's and Chelsea Hospital

Inpatient, Complete maternity care
London

St. Mary’s Hospital, Lindo Wing

Inpatient, Complete maternity care
London The Hospital of St. John & St. Elizabeth Inpatient, Urgent care facility
London

The London Clinic

Inpatient, Day Patient, Outpatient
London

The Western Eye Hospital

Inpatient, Complete maternity care

AFSPA is proud of the growing number of relationships it has for FSBP members in Central and South America. Please take advantage of our partnerships for convenience when you need care.

 

 

All FSBP Central and South American Direct Billing Partners

Select your country

Argentina
City Facility Billing Arrangement
Buenos Aires

Meditar

Inpatient, Accidental Injury, All covered outpatient services
Bermuda
City Facility Billing Arrangement
Pembroke Hope Healthcare Complete maternity care, Routine annual physical exam, All covered outpatient services
Colombia
City Facility Billing Arrangement
Bogota Clinica Del Country Inpatient
Panama
City Facility Billing Arrangement
Panama City Centro Medico Paitilla Inpatient
Panama City Clinica Hospital San Fernando Inpatient
Panama City Hospital Nacional Inpatient
Panama City Hospital Punta Pacifica Inpatient
Panama City Hospital Santa Fe Inpatient

AFSPA is proud of the growing number of relationships it has for FSBP members in the Middle East. Please take advantage of our partnerships for convenience when you need care.

 

 

All FSBP Middle Eastern Direct Billing Partners

Select your country

Israel
City Facility Billing Arrangement
Herzliya

Herzliya Medical Center

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam, All covered outpatient medical services
Jerusalem

Hadassah Medical Organization

Inpatient, Routine annual physical exam, Complete maternity care, Accidental Injury, All covered outpatient medical services
Turkey
City Facility Billing Arrangement
Ankara

Ozel Ankara Guven Hastanesi

Inpatient , Complete maternity care, Routine annual physical exam
Various

Acibadem Hospital Group

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Various

TOBB ETU Hastanesi

Inpatient, Complete maternity care, Routine annual physical exam
Overview

The Foreign Service Benefit Plan (FSBP) is privileged to draw on the over seven decades of experience in providing services tailored to the unique needs of the Foreign Service. We now serve all Federal Executive Branch personnel advancing foreign and intelligence missions.

FSBP has direct billing relationships with over 200 health care providers across the world. These arrangements exist to simplify your care. By using these providers when available, you avoid prepaying the bill. These providers will bill us directly for covered services; we then pay them directly; you receive a bill only if a balance remains after this process. For outpatient services, you pay your deductible and any applicable coinsurance per the facility’s procedures. While many of these providers have direct billing arrangements for inpatient hospitalization only, several have arrangements for additional health care services including accidental injury, complete maternity care, routine physical exams and urgent care. In addition to those providers listed by region in the tabs here, many Seventh-Day Adventist Hospitals and Clinics in foreign countries participate in our direct billing arrangement. Members must call ahead to the hospital or clinic to confirm participation.

If you receive outpatient care at one of the providers whose arrangements with us include outpatient care, it is important that you share with the facility your current deductible status prior to your visit. There are three ways you can do this:

  • Inform the provider that you are covered by FSBP prior to your visit, with enough time for the provider to verify coverage and obtain the deductible status from the Plan; or
  • Show the admissions/billing office the amount of calendar year deductible left to be met (if any) using the Aetna Mobile App/Benefit Usage screen on your smart phone; or
  • Bring a copy of the most recent Explanation of Benefits Statement (EOB) that shows your deductible status.

Remember that in some cases a 10% coinsurance charge also will be your responsibility to pay.

If you do not provide the information above, the facility will collect the $300 deductible and 10% coinsurance and submit the claim to the Plan marked “Member Paid.” If you have met all or part of the deductible, then the claims payment will be split between you and the facility accordingly. 

In the event that a health care provider requires you submit a claim yourself, please use our secure electronic claim filing system in the Member Portal to ensure your claim is delivered promptly. It is important you assign benefits to the health care facility.

Any questions? Please call us at (202) 833-4910 or email [email protected].

Asia

Featured Partner: Tokushukai Group

The Foreign Service Benefit Plan (FSBP) proudly welcomes our newest direct billing partner, Tokushukai Group, located in Japan. Our direct billing arrangement with Tokushukai Group covers inpatient*, accidental injury*, complete maternity care*, routine annual physical exam/screening* and includes the following facilities:

The Tokushukai Group was established in 1973 under the philosophy, “All living beings are created equal.” Under this philosophy, Tokushukai Group aims to provide cutting edge medical care across several regions from not only emergency medical care, but also preventive medical care, chronic medical care to advanced medical care.

We strive to simplify your care overseas and are delighted to have this billing arrangement. If you have overseas direct billing questions, please visit our FSBP Overseas Partners page on our website, email us, or call us at 202-833-4910 for assistance.

Thank you for being a valued FSBP member.

*Inpatient, accidental injury, complete maternity care and routine annual physical exam: Member pays no deductible. FSBP pays 100% of covered services.

Select your country

China
City Facility Billing Arrangement
Beijing Beijing International (SOS) Clinic All covered outpatient services
Beijing Beijing United Family Chao Wai Clinic Co. Ltd (CBD Clinic) Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Hospital Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Hospital Management Co., Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Health Center Co. Ltd (New Hope) Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Jian Guo Men Clinic Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family LiangMa Clinic Co Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Rehabilitation Hospital Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Fu Xing Men Clinic Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing

Beijing United Family Guangqumen Clinic Co. Ltd

Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Wudaokou Clinic Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing Vista Clinic Inpatient
Chengdu

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Chongqin

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Dongguan

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Guangzhou Eur AM Medical Center Inpatient , Complete maternity care, Routine annual physical exam
Guangzhou Global Doctors Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Guangzhou Guangzhou United Family Hospital Co. Ltd Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services
Guangzhou Guangzhou United Family Yue Xiu Clinic Co. Ltd Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services
Nanchang

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Nanjing

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Shanghai Shanghai He Man Jia Clinic Co Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai

Shanghai United Family Clinic- Minhang, Inc

Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai Shanghai United Family Hospital Inc Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai

Shanghai United Family Xincheng Hospital

Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shenyang Global Doctors Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Xi'an

Global Doctors

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Japan
City Facility Billing Arrangement
Fukuoka

Fukuoka Tokushukai Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Kanagawa

Shonan Atsugi Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Kanagawa

Shonan Fujisawa Tokushukai Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Kanagawa

Shonan Kamakura General Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Okinawa

Adventist Medical Center

Inpatient, Routine annual physical exam
Okinawa

Chubu Tokushukai Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Okinawa

Nanbu Tokushukai Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Tokyo

Tokyo Nishi Tokushukai Hospital

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam
Korea
City Facility Billing Arrangement
Cheonan-si Dankook University Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Gyunggi-do Good Morning Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Gyunggi-do Seoul Jaeil Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Gyunggi-do Seoul National University Bundang Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Pyeongtaek Pyeongtaek International Hospital Inpatient , Complete maternity care, Routine annual physical exam
Pyeongtaek

Pyeongtaek St. Mary’s Hospital

Inpatient, Accidental Injury, Complete Maternity, Routine physical exam, All covered outpatient medical services
Seoul Asan Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Samsung Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul

Seoul National University Hospital

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Seoul St. Mary's Hospital, Catholic University of Korea Inpatient/ Accidental injury/ Complete maternity care/ All covered outpatient services
Seoul

Severance Hospital

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Soon Chun Hyang University Hospital Inpatient/ Complete maternity care
Suwon-Osan Area Ajou University Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Taegu / Daegu Daegu Fatima Hospital Inpatient / Complete maternity care / Routine annual physical exam / All covered outpatient services / Urgent care facility
Taegu / Daegu Dongsan Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Taegu / Daegu Hyosung Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Taegu / Daegu

Medi Park International Clinic

Inpatient , Complete maternity care, Routine annual physical exam
Malaysia
City Facility Billing Arrangement
Kuala Lampur MSK Medical Center Inpatient , Complete maternity care, Routine annual physical exam
Europe

                                                                                                                        

Featured Partner: Westpfalz-Klinikum GmbH

The Foreign Service Benefit Plan (FSBP) is proud to announce our newly expanded and continued partnership with our direct billing partner, Westpfalz-Klinikum GmbH.

Our direct billing arrangement with Westpfalz-Klinikum GmbH has been expanded to now include coverage for accidental injury*, complete maternity care* and all covered outpatient medical services** in addition to inpatient.

Westpfalz-Klinikum GmbH features 1,354 beds and more than 40 clinics, departments and institutes at the four locations in Kaiserslautern, Kusel, Kirchheimbolanden and Rockenhausen. A wide range of treatment is offered including access to the centers below.

Breast Cancer Center: Founded in 2010, the breast care center in Kaiserslautern is one of 255 centers in Germany certified by the German Association of Senelogy and the German Cancer Association. This well-known certificate states Westpfalz-Klinikum GmbH’s expertise in medical diagnostics and therapy concerning benign and malign breast tumors. Westpfalz-Klinikum GmbH utilizes a network of internal specialists collaboratively in order to find the right individual treatment for each patient. This network includes medical experts from various fields such as: Gynecology; Radiology; Radiation Therapy; Pathology; Psychosomatic medicine; Oncology; Medical genetics.

Comprehensive visceral-oncologic center: This over-regional cancer center treats various types of visceral oncologic cases in a multidisciplinary approach including esophageal, gastric, pancreatic, hepatic, biliary and colorectal cancer as well as orphan forms of abdominal tumors. The main goal of this center is the best possible treatment of cancer in all stages, including diagnosis, staging, surgical, medical therapy and follow-up investigations.

Internal Medicine 2 and Westpfalz Heart Center: The Clinic for Internal Medicine 2 with its Heart Center offers the full range of modern internal medicine diagnostics and treatment, with special emphasis on heart and lung diseases. The subspecialties of cardiology, pneumology, angiology and internal medicine intensive care are offered as well. The center features 128 beds, four catheterization laboratories, a 15-bed intensive care unit and 11-bed specialized chest pain unit.

Pediatric Clinic: The clinic features a capacity of 76 beds and is one the largest pediatric health and medical providers in the region with about 4,000 inbound and 11,000 outbound patients per year. In conjunction with their gynecological clinic, the pediatric clinic is perinatal center level 1, which is the highest level for medical care and therapy to newborn and premature babies. Aside from general pediatric care that encompasses all illnesses of children and teenagers, the following patient-centered care is offered: pediatric cardiology; pediatric electrophysiology; pediatric neurology; pediatric gastroenterology; pediatric diabetology and pediatric gynecology.

We strive to simplify your care overseas and are delighted to have this expanded billing arrangement. If you have overseas direct billing questions, please visit our FSBP Overseas Partners page on our website, email us, or call us at 202-833-4910 for assistance.

Thank you for being a valued FSBP member.    

*Inpatient, Accidental injury and complete maternity care: Member pays no deductible. FSBP pays 100% of covered services.

**Outpatient: Member pays applicable calendar year deductible and 10% coinsurance. FSBP pays 90% of covered services.

Select your country

France
City Facility Billing Arrangement
Paris

American Hospital of Paris

Inpatient , Accidental injury, Complete maternity care, Routine annual physical exam, Outpatient surgery
Germany
City Facility Billing Arrangement
Amberg Klinikum St. Marien Amberg Inpatient
Auerbach St. Johannes Klinik Inpatient
Berlin Krankenhaus Waldfriede Inpatient
Berlin Park-Klinik Weissensee Inpatient
Berlin Schlosspark Klinik Inpatient
Bernkastel-Kues Cusanus Krankenhaus Inpatient
Burglengenfeld

Krankenhaus Burglengenfeld

Inpatient
Erlangen Waldkrankenhaus St. Marien Inpatient
Frankfurt Bethanien Krankenhaus Inpatient
Frankfurt Diakonie Krankenhaus Inpatient, Outpatient
Frankfurt St. Markus Krankenhaus Inpatient
Frankfurt

Universitatsklinikum Frankfurt Goethe-Universitat

Inpatient
Garmisch-Partenkirchen

Klinikum Garmisch-Partenkirchen

Inpatient
Heidelberg Atos Praxisklinik Inpatient
Heidelberg Krankenhaus Salem Inpatient
Heidelberg Universitätsklinikum Heidelberg Inpatient, all specialties
Homburg Universitätskliniken des Saarlandes Inpatient
Kaiserslautern

MVZ Westpfalz GmbH & American Medical Center

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Kaiserslautern

Westpfalz-Klinikum GmbH

Inpatient, Accidental injury, Complete maternity care, All covered outpatient medical services
Landstuhl Mediceum Inpatient
Landstuhl

MVZ Westpfalz GmbH & American Medical Center

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Landstuhl

MVZ Westpfalz Gmbh Radiologie

Rountine annual physical exam, Accidental injury, All covered diagnostic X-rays and tests
Landstuhl

Nardini Hospital St. Johannis

Inpatient
Landstuhl

ZAR Landstuhl

Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services
Mainz Universitätsklinik Mainz (Johannes Gutenberg-Universität Mainz Klinikum) Inpatient
Mainz

ZAR Mainz

Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services
Mannheim

Theresienkrankenhaus und St. Hedwig-Klinik

Inpatient
Pirmasens

MVZ Westpfalz GmbH & American Medical Center

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Pirmasens

Stadtisches Krankenhaus Pirmasens

Inpatient, Accidental injury, Complete maternity care, All covered outpatient services
Regensburg Klinik St. Hedwig Inpatient
Schweinfurt Leopoldina Krankenhaus Inpatient
Stuttgart Kliniken Böblingen Inpatient
Stuttgart Kliniken Sindelfingen Inpatient
Stuttgart Krankenhaus Herrenberg Inpatient
Stuttgart Krankenhaus Leonberg Inpatient
Stuttgart Kreiskrankenhaus Calw Inpatient
Stuttgart Kreiskrankenhaus Nagold Inpatient
Stuttgart Marienhospital Stuttgart Inpatient
Sulzbach-Rosenberg St. Anna Krankenhaus Inpatient
Trier Krankenhaus der Barmherzigen Brüder Inpatient
Trier

ZAR Trier

Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services
Tübingen Universitätsklinikum Tübingen Inpatient
Weiden Klinikum Weiden Inpatient
Weiden Krankenhaus Eschenbach Inpatient
Weiden Krankenhaus Kemnath Inpatient
Weiden Krankenhaus Neustadt Inpatient
Weiden Krankenhaus Tirschenreuth Inpatient
Weiden Krankenhaus Vohenstrauss Inpatient
Weiden Krankenhaus Waldsassen Inpatient
Weiden Steinwaldklinik Erbendorf Inpatient
Wittlich St. Elisabeth Krankenhaus Inpatient
Zweibrucken

Nardini Hospital St. Elisabeth

Inpatient
Italy
City Facility Billing Arrangement
Pozzonovo

MediClinic Caserma Ederle

Inpatient, Accidental injury, Routine annual physical exam, All covered outpatient medical services
Rome

Casa di Cura Paideia S.p.A

Inpatient
Russia
City Facility Billing Arrangement
St. Petersburg EuroMed Clinic Inpatient
St. Petersburg MEDEM International Clinic & Hospital Inpatient
Switzerland
City Facility Billing Arrangement
Bern Lindenhofspital Inpatient, Complete maternity care
Carouge Clinique de Carouge Inpatient, Complete maternity care
Geneva Hopital de la Tour Inpatient, Complete maternity care
United Kingdom
City Facility Billing Arrangement
Various

HCA Healthcare UK

Inpatient, Complete maternity care, Day Patient, Outpatient
London

Charing Cross Hospital, Thames View

Inpatient, Complete maternity care
London Bupa Cromwell Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
London

Hammersmith Hospital, Sainsbury Wing

Inpatient, Complete maternity care
London King Edward the VII's Sister Agnes Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
London

Queen Charlotte's and Chelsea Hospital

Inpatient, Complete maternity care
London

St. Mary’s Hospital, Lindo Wing

Inpatient, Complete maternity care
London The Hospital of St. John & St. Elizabeth Inpatient, Urgent care facility
London

The London Clinic

Inpatient, Day Patient, Outpatient
London

The Western Eye Hospital

Inpatient, Complete maternity care
Central and South America

AFSPA is proud of the growing number of relationships it has for FSBP members in Central and South America. Please take advantage of our partnerships for convenience when you need care.

 

 

All FSBP Central and South American Direct Billing Partners

Select your country

Argentina
City Facility Billing Arrangement
Buenos Aires

Meditar

Inpatient, Accidental Injury, All covered outpatient services
Bermuda
City Facility Billing Arrangement
Pembroke Hope Healthcare Complete maternity care, Routine annual physical exam, All covered outpatient services
Colombia
City Facility Billing Arrangement
Bogota Clinica Del Country Inpatient
Panama
City Facility Billing Arrangement
Panama City Centro Medico Paitilla Inpatient
Panama City Clinica Hospital San Fernando Inpatient
Panama City Hospital Nacional Inpatient
Panama City Hospital Punta Pacifica Inpatient
Panama City Hospital Santa Fe Inpatient
Middle East

AFSPA is proud of the growing number of relationships it has for FSBP members in the Middle East. Please take advantage of our partnerships for convenience when you need care.

 

 

All FSBP Middle Eastern Direct Billing Partners

Select your country

Israel
City Facility Billing Arrangement
Herzliya

Herzliya Medical Center

Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam, All covered outpatient medical services
Jerusalem

Hadassah Medical Organization

Inpatient, Routine annual physical exam, Complete maternity care, Accidental Injury, All covered outpatient medical services
Turkey
City Facility Billing Arrangement
Ankara

Ozel Ankara Guven Hastanesi

Inpatient , Complete maternity care, Routine annual physical exam
Various

Acibadem Hospital Group

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Various

TOBB ETU Hastanesi

Inpatient, Complete maternity care, Routine annual physical exam

FAQs (7)

What information should I include when I submit a claim?

What information should I include when I submit a claim?

When filing a claim for covered services, bills and receipts should be itemized and show:

  • Patient name, date of birth, address, phone number, and relationship to enrollee.
  • Patient’s Plan identification number.
  • Name, address, and tax identification number of the person or company providing the services or supplies.  We do not need the tax ID number for providers outside the U.S.
  • Date(s) of service, or date(s) supplies were furnished.
  • Diagnosis or a description of your symptoms (not required for prescription medicine receipts).
  • Charge for each service or supply.
  • A brief description of each service or supply.
  • If you have another health plan as your primary payor, you must send a copy of the explanation of benefits (EOB) you received from that payor (for example, the Medicare Summary Notice).
  • Bills for private duty nursing care must show that the nurse is a Registered Nurse (R.N.) or Licensed Practical Nurse (L.P.N.). You also should include the initial history and physical, treatment plan indicating expected duration and frequency from your attending physician or other health care professional, and notes from the nurse.
  • Claims for rental or purchase of durable medical equipment must include the purchase price, a prescription, and a statement of medical necessity including the diagnosis and estimated length of time needed.
  • Claims for dental services submitted to FSBP must include a copy of the dentist’s itemized bill (including the required information listed above) and the dentist’s Federal Tax ID Number. We do not have separate dental claim forms.
How do I submit a claim online?

The process to submit a claim online is simple: login to the Member Portal with your username and password. Once inside the portal, under the Secure Forms tab, select “Submit A Claim.” Follow the screen prompts to upload your PDF claim documents. You have the option to include questions or comments, or to send your claim to a specific Health Benefits Officer. Please ensure your name and member ID number appear on the claim. 

If you are serving overseas, note that using State Department mail (Pouch Mail) will significantly delay your claim’s processing.

What is the calendar year deductible?
  • For Self Only (401) enrollment, the deductible is $300 for in-network providers (including Guam) and providers outside the U.S., and $400 for out-of-network providers (including Guam).
  • For Self Plus One (403) enrollment, the deductible is $600 for in-network providers (including Guam) and providers outside the U.S., and $800 for out-of-network providers (including Guam).
  • Under a Self and Family (402) enrollment, the deductible is $600 for in-network providers (including Guam) and providers outside the U.S., and $800 for out-of-network providers (including Guam).
I'm currently overseas and in need of a second opinion. What are my options for seeing another provider?

FSBP has a special arrangement with the e-Cleveland Clinic to provide our members with the option of a second opinion for certain diagnoses received from a foreign provider. The Overseas Second Opinion benefit provides access to nationally-recognized specialists for a second opinion via the e-Cleveland Clinic. Once you obtain the second opinion, you choose whether to proceed with the original course of treatment, seek out another opinion, or arrange care with an alternate physician. To determine if you are eligible to participate, e-mail the Plan at [email protected].

If you would like to see a second provider of your choice while serving overseas, the consultation and any medically necessary tests or services will be covered in the same way as any overseas provider. See Overseas

What do I do if I am overseas and do not live near one of the direct billing providers?

FSBP was designed to make it easy for our members to receive the healthcare they need while overseas - anywhere in the world. Simply see the healthcare provider of your choice, pay your bill, and send us an itemized receipt along with the contact information of the provider. No translation or currency exchange information is necessary (See Claims for more detailed instruction).

What if I want to suggest a provider for participation in a direct billing arrangement?

FSBP staff focuses on building new relationships with providers that can serve large populations of our membership.  We rely upon support from local experts, including Regional Medical Officers and staff, and administrative staff at embassies, consulates, and military bases. While we may be unable to pursue every suggestion, you are welcome to share your recommendations about providers that may serve our membership well. Please contact us.

Does the Plan have a catastrophic protection out-of-pocket maximum for deductibles, coinsurance, and copayments?

For those benefits where copayments, coinsurance or deductibles apply, we pay 100% of the Plan allowance for the rest of the calendar year after your expenses total to:

  • For Self Only enrollment $5,000 and for Self Plus One or Self and Family enrollment $7,000 for in-network providers (including Guam) and providers outside the 50 United States and when you use the Plan’s network retail pharmacy through Express Scripts (ESI), or home delivery (mail order) through the Express Scripts PharmacySM, or purchase prescriptions outside the 50 United States from a retail pharmacy or Military Treatment Facility (including Guam);
  • For Self Only enrollment $7,000 and for Self Plus One or Self and Family enrollment $9,000 for in- and out-of-network providers combined (including Guam) and when you use the Plan’s network retail pharmacy through Express Scripts or home delivery (mail order) through the Express Scripts PharmacySM or purchase prescriptions outside the 50 United States from a retail pharmacy or Military Treatment Facility (including Guam).

For Self Plus One and Self and Family enrollments, once any individual family member reaches the Self Only catastrophic protection out-of-pocket maximum during the calendar year, that member’s claims will no longer be subject to associated cost-sharing amounts for the rest of the year. All other family members will be required to meet the balance of the catastrophic protection out-of-pocket maximum.

Any expenses incurred that apply toward the catastrophic out-of-pocket maximum for in-network or out-of-network apply toward both in and out-of-network limits.

This catastrophic protection out-of-pocket maximum is combined for medical/surgical, mental health/substance misuse disorder, and pharmacy. There are some expenses that do not fall under this provision; see your FSBP FSBP Brochure, Section 4, Your Costs for Covered Services. 

 

FORMS & BROCHURES (10)

Form

Description

Action

FSBP Claim Form
FSBP Claim Form
FSBP Summary of Benefits and Programs 2019
FSBP Summary of Benefits and Programs 2019
FSBP Summary of Benefits and Programs 2018
FSBP Summary of Benefits and Programs 2018
FSBP Benefit Brochure 2019
FSBP Benefit Brochure 2019
FSBP Benefit Brochure 2018
FSBP Benefit Brochure 2018
Ask FSBP Benefits and Claims Questions
Ask FSBP Benefits and Claims Questions
Overseas-Health-Care-Facilities-with-Direct-Billing-Arrangements
This secure form is for overseas health care facilities, U.S. embassies and consulates only with whom AFSPA has a direct billing arrangement to bill AFSPA directly for services rendered to Foreign Service Benefit Plan members.
Overseas-Health-Care-Non-Direct-Billing
This form is only for overseas health care facilities with whom AFSPA Does Not have direct billing arrangements to bill AFSPA directly for service rendered to Foreign Service Benefit Plan members.
Overseas-Health-Care-Facilities-General-Questions
Overseas Health Care Facilities General Questions
FSBP Electronic Funds Transfer (EFT) Form
FSBP Electronic Funds Transfer (EFT) Form