24Nov
2020 AFSPA in Action Fall Newsletter Has Been Mailed

2020 AFSPA in Action Fall Newsletter Has Been Mailed

African American family doing yoga Look out for our 2020 AFSPA In Action Fall Newsletter in your mailbox! To read an electronic version, click here.

This issue features changes put in place due to COVID-19, information on our virtual Open Season, 2021 benefit changes to the Foreign Service Benefit Plan, an introduction to CVS HealthHUB® and more.

 
24Nov
State of Emergency Issued in California due to Mountain View Fire

State of Emergency Issued in California due to Mountain View Fire

The Governor of California has issued a state of emergency for Mono County due to Mountain View Fire. There are provisions being made for affected members. Aetna (the Plan’s Administrator) waives precertification/prior approval requirements for members identified as potentially being affected. If you are impacted by the emergency or have questions regarding precertification/prior approval, please call us at 1-800-593-2354.

Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an emergency benefit override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency. In addition, if your home delivery of medications is affected by the emergency, you may provide a temporary alternate address (either online at www.express-scripts.com or by calling 1-800-818-6717) or request a local fill as needed. The Emergency Access to Benefits/Refill Too Soon override process is implemented with an effective date of Nov. 20, 2020, and expiration date of Dec. 18, 2020.

 
20Nov
State of Emergency Issued in Nevada due to Pinehaven Fire

State of Emergency Issued in Nevada due to Pinehaven Fire

The Governor of Nevada has issued a state of emergency for Washoe County due to Pinehaven Fire. There are provisions being made for affected members. Aetna (the Plan’s Administrator) waives precertification/prior approval requirements for members identified as potentially being affected. If you are impacted by the emergency or have questions regarding precertification/prior approval, please call us at 1-800-593-2354.

Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an emergency benefit override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency. In addition, if your home delivery of medications is affected by the emergency, you may provide a temporary alternate address (either online at www.express-scripts.com or by calling 1-800-818-6717) or request a local fill as needed. The Emergency Access to Benefits/Refill Too Soon override process is implemented with an effective date of Nov. 19, 2020, and expiration date of Dec. 18, 2020.

 
16Nov
State of Emergency Issued in North Carolina due to Tropical Storm Eta

State of Emergency Issued in North Carolina due to Tropical Storm Eta

The Governor of North Carolina has issued state of emergency for all counties due to Tropical Storm Eta. There are provisions being made for affected members. Aetna (the Plan’s Administrator) waives precertification/prior approval requirements for members identified as potentially being affected. If you are impacted by the emergency or have questions regarding precertification/prior approval, please call us at 1-800-593-2354.

Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an emergency benefit override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency. In addition, if your home delivery of medications is affected by the emergency, you may provide a temporary alternate address (either online at www.express-scripts.com or by calling 1-800-818-6717) or request a local fill as needed. The Emergency Access to Benefits/Refill Too Soon override process is implemented with an effective date of Nov. 13, 2020, and expiration date of Nov. 27, 2020.

 

 
13Nov
Expanded State of Emergency Issued in Florida Due to Tropical Storm Eta

Expanded State of Emergency Issued in Florida Due to Tropical Storm Eta

The Governor of Florida has expanded the state of emergency to include the following counties due to Tropical Storm Eta: Alachua, Citrus, Dixie, Gilchrist, Hernando, Hillsborough, Levy, Manatee, Marion, Pasco, Pinellas, Sarasota, and Sumter. There are provisions being made for affected members. Aetna (the Plan’s Administrator) waives precertification/prior approval requirements for members identified as potentially being affected. If you are impacted by the emergency or have questions regarding precertification/prior approval, please call us at 1-800-593-2354.

Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an emergency benefit override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency. In addition, if your home delivery of medications is affected by the emergency, you may provide a temporary alternate address (either online at www.express-scripts.com or by calling 1-800-818-6717) or request a local fill as needed. The Emergency Access to Benefits/Refill Too Soon override process is implemented with an effective date of Nov. 13, 2020, and expiration date of Nov. 27, 2020.

 
9Nov
State of Emergency Issued in Florida due to Tropical Storm Eta

State of Emergency Issued in Florida due to Tropical Storm Eta

The Governor of Florida has issued a state of emergency for the following counties due to Tropical Storm Eta: Broward, Collier, Hendry, Lee, Martin, Miami-Dade, Monroe, and Palm Beach. There are provisions being made for affected members. Aetna (the Plan’s Administrator) waives precertification/prior approval requirements for members identified as potentially being affected. If you are impacted by the emergency or have questions regarding precertification/prior approval, please call us at 1-800-593-2354.

Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an emergency benefit override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency. In addition, if your home delivery of medications is affected by the emergency, you may provide a temporary alternate address (either online at www.express-scripts.com or by calling 1-800-818-6717) or request a local fill as needed. The Emergency Access to Benefits/Refill Too Soon override process is implemented with an effective date of Nov. 09, 2020, and expiration date of Dec. 07, 2020.