International Health Care Facility Direct Billing Arrangements
The PROTECTIVE ASSOCIATION has direct billing arrangements with health care facilities in foreign countries. The health care facilities agree to accept assignment of benefits for specified services rendered. Please make sure to show them your current FOREIGN SERVICE BENEFIT PLAN ID card prior to making your appointment. The Plan pays them directly if you authorize it. In many cases, the health care facilities bill the Plan for you. Otherwise, they may ask you to send us the bill. You do not prepay the bill, which is the purpose of our arrangements. You are responsible for any balance after the Plan's payment.
While most of the health care facilities have direct billing arrangements for inpatient hospitalization only, several have arrangements for inpatient hospitalization, complete maternity care, routine annual physical exam, all covered charges and/or urgent care facility.
In addition to the health care facilities listed on these pages, most SEVENTH-DAY ADVENTIST HOSPITALS AND CLINICS in foreign countries participate in our direct billing arrangement.
If a health care facility requires you to submit a claim yourself, please use our secure electronic claim filing system to make sure your claim is delivered to us promptly. It is important that you assign benefits to the health care facility. Simply scan the claim into your computer (as a PDF). Then, go to our secure Member Portal at: https://secure.myafspa.org/ to file your claim. We generally process the claim within 10 business days after receipt.
If you have questions or encounter any problems, please contact us by e-mail at [email protected] or call us at (202) 833-4910.
SPECIAL INSTRUCTIONS FOR OUTPATIENT CLAIMS
Some of the health care facilities have agreed to bill us directly for outpatient claims. Because many do not balance bill for charges after the FSBP makes payment, they need to know how much to collect from you at the time of service when your calendar year deductible and the 10% coinsurance are involved. They will need to verify coverage and obtain deductible status for you from the FSBP. To take advantage of this arrangement, we highly recommend the following process for outpatient services:
a) Inform the health care facility that you are covered by the FSBP prior to your visit, with enough time for the facility to verify coverage and obtain the deductible status from the Plan;
or
b) Show the facility admissions/billing office the amount of calendar year deductible left to be met (if any) using the Coventry Mobile Phone App/Benefit Usage screen on your smart phone;
or
c) Bring a copy of the most recent Explanation of Benefits Statement (EOB) that shows your deductible status.
If you do not provide the information above, then the facility will collect the $300 deductible and 10% coinsurance and submit the claim to the Plan marked 'Member Paid'. If you have met all or part of the deductible, then the claims payment will be split between you and the facility accordingly.
Select your country
City | Facility | Billing Arrangement |
---|---|---|
Santa Fe | Meditar |
Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
Pembroke | Hope Healthcare | Complete maternity care, Routine annual physical exam, All covered outpatient services |
City | Facility | Billing Arrangement |
---|---|---|
Beijing | Beijing International (SOS) Clinic | All covered outpatient services |
Beijing | Beijing United Family Chao Wai Clinic Co. Ltd (CBD Clinic) | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Hospital Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Hospital Management Co., Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Health Center Co. Ltd (New Hope) | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Jian Guo Men Clinic | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family LiangMa Clinic Co | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Rehabilitation Hospital Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Fu Xing Men Clinic Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Guangqumen Clinic Co. Ltd |
Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Wudaokou Clinic Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing Vista Clinic | Inpatient |
Chengdu | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Chongqin | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Dongguan | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Guangzhou | Eur AM Medical Center | Inpatient , Complete maternity care, Routine annual physical exam |
Guangzhou | Global Doctors | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Guangzhou | Guangzhou United Family Hospital Co. Ltd | Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services |
Guangzhou | Guangzhou United Family Yue Xiu Clinic Co. Ltd | Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services |
Nanjing | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Shanghai | Global Doctors | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Shanghai | Shanghai He Man Jia Clinic Co | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services |
Shanghai | Shanghai United Family Clinic- Minhang, Inc |
Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services |
Shanghai | Shanghai United Family Hospital Inc | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services |
Shenyang | Global Doctors | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
City | Facility | Billing Arrangement |
---|---|---|
Bogota | Clinica Del Country | Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
Paris | American Hospital in Paris | Inpatient , Complete maternity care, Routine annual physical exam |
City | Facility | Billing Arrangement |
---|---|---|
Amberg | Klinikum St. Marien Amberg | Inpatient |
Auerbach | St. Johannes Klinik | Inpatient |
Berlin | Krankenhaus Waldfriede | Inpatient |
Berlin | Park-Klinik Weissensee | Inpatient |
Berlin | Schlosspark Klinik | Inpatient |
Berlin | Universitatsmedizin Berlin | Inpatient |
Bernkastel-Kues | Cusanus Krankenhaus | Inpatient |
Burglengenfeld | Krankenhaus Burglengenfeld |
Inpatient |
Erlangen | Waldkrankenhaus St. Marien | Inpatient |
Frankfurt | Bethanien Krankenhaus | Inpatient |
Frankfurt | Diakonie Krankenhaus | Inpatient, Outpatient |
Frankfurt | Klinikum der Johann Wolfgang Goethe-Universität | Inpatient |
Frankfurt | St. Markus Krankenhaus | Inpatient |
Garmisch-Partenkirchen | Klinikum Garmisch-Partenkirchen |
Inpatient |
Hanau | Stadtkrankenhaus-Akademisches-Lehrkrankenhaus | Inpatient |
Heidelberg | Atos Praxisklinik | Inpatient |
Heidelberg | Krankenhaus Salem | Inpatient |
Heidelberg | St. Josefskrankenhaus Heidelberg | Inpatient |
Heidelberg | Universitätsklinikum Heidelberg | Inpatient, all specialties |
Homburg | Universitätskliniken des Saarlandes | Inpatient |
Kaiserslautern | MVZ Westpfalz GmbH & American Medical Center |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Kaiserslautern | Westpfalz-Klinikum GmbH | Inpatient |
Landstuhl | Mediceum | Inpatient |
Landstuhl | MVZ Westpfalz GmbH & American Medical Center |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Landstuhl | MVZ Westpfalz Gmbh Radiologie |
Rountine annual physical exam, Accidental injury, All covered diagnostic X-rays and tests |
Landstuhl | Nardini Hospital St. Johannis |
Inpatient |
Landstuhl | ZAR Landstuhl |
Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services |
Mainz | Universitätsklinik Mainz (Johannes Gutenberg-Universität Mainz Klinikum) | Inpatient |
Mainz | ZAR Mainz |
Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services |
Mannheim | Theresienkrankenhaus und St. Hedwig-Klinik |
Inpatient |
Pirmasens | MVZ Westpfalz GmbH & American Medical Center |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Regensburg | Klinik St. Hedwig | Inpatient |
Regensburg | Klinikum der Universität Regensburg | Inpatient |
Schweinfurt | Leopoldina Krankenhaus | Inpatient |
Schweinfurt | Krankenhaus St. Josef | Inpatient |
Stuttgart | Katharinenhospital | Inpatient |
Stuttgart | Kliniken Böblingen | Inpatient |
Stuttgart | Kliniken Sindelfingen | Inpatient |
Stuttgart | Klinikum Stuttgart | Inpatient |
Stuttgart | Krankenhaus Bad Cannstatt (includes Berg Gynaecological Clinic) | Inpatient |
Stuttgart | Krankenhaus Herrenberg | Inpatient |
Stuttgart | Krankenhaus Leonberg | Inpatient |
Stuttgart | Kreiskrankenhaus Calw | Inpatient |
Stuttgart | Kreiskrankenhaus Nagold | Inpatient |
Stuttgart | Marienhospital Stuttgart | Inpatient |
Stuttgart | Olgahospital | Inpatient |
Stuttgart | Reha-Klinik Böblingen | Inpatient |
Sulzbach-Rosenberg | St. Anna Krankenhaus | Inpatient |
Trier | Krankenhaus der Barmherzigen Brüder | Inpatient |
Trier | ZAR Trier |
Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services |
Tübingen | Universitätsklinikum Tübingen | Inpatient |
Weiden | Klinikum Weiden | Inpatient |
Weiden | Krankenhaus Eschenbach | Inpatient |
Weiden | Krankenhaus Kemnath | Inpatient |
Weiden | Krankenhaus Neustadt | Inpatient |
Weiden | Krankenhaus Tirschenreuth | Inpatient |
Weiden | Krankenhaus Vohenstrauss | Inpatient |
Weiden | Krankenhaus Waldsassen | Inpatient |
Weiden | Steinwaldklinik Erbendorf | Inpatient |
Wiesbaden | Dr. Horst Schmidt Klinik (HSK) | Inpatient |
Wittlich | St. Elisabeth Krankenhaus | Inpatient |
Zweibrucken | Nardini Hospital St. Elisabeth |
Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
Jerusalem | Hadassah Medical Organization |
Inpatient, Routine annual physical exam, Complete maternity care, Accidental Injury, All covered outpatient medical services |
City | Facility | Billing Arrangement |
---|---|---|
Pozzonovo | MediClinic Caserma Ederle |
Inpatient, Accidental injury, Routine annual physical exam, All covered outpatient medical services |
Rome | Casa di Cura Paideia S.p.A | Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
Okinawa | Adventist Medical Center | Inpatient, Routine annual physical exam |
City | Facility | Billing Arrangement |
---|---|---|
Cheonan-si | Dankook University Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Gyunggi-do | Good Morning Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Gyunggi-do | Seoul Jaeil Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Gyunggi-do | Seoul National University Bundang Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Pyeongtaek | Pyeongtaek International Hospital | Inpatient , Complete maternity care, Routine annual physical exam |
Seoul | Asan Medical Center | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Samsung Medical Center | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Seoul National University Hospital |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Seoul St. Mary's Hospital, Catholic University of Korea | Inpatient/ Accidental injury/ Complete maternity care/ All covered outpatient services |
Seoul | Severance Hospital |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Soon Chun Hyang University Hospital | Inpatient/ Complete maternity care |
Suwon-Osan Area | Ajou University Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Taegu / Daegu | Daegu Fatima Hospital | Inpatient / Complete maternity care / Routine annual physical exam / All covered outpatient services / Urgent care facility |
Taegu / Daegu | Dongsan Medical Center | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Taegu / Daegu | Hyosung Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Taegu / Daegu | Medi Park International Clinic |
Inpatient , Complete maternity care, Routine annual physical exam |
City | Facility | Billing Arrangement |
---|---|---|
Kuala Lampur | MSK Medical Center | Inpatient , Complete maternity care, Routine annual physical exam |
City | Facility | Billing Arrangement |
---|---|---|
Panama City | Centro Medico Paitilla | Inpatient |
Panama City | Clinica Hospital San Fernando | Inpatient |
Panama City | Hospital Nacional | Inpatient |
Panama City | Hospital Punta Pacifica | Inpatient |
Panama City | Hospital Santa Fe | Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
St. Petersburg | EuroMed Clinic | Inpatient |
St. Petersburg | MEDEM International Clinic & Hospital | Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
Bern | Lindenhofspital | Inpatient, Complete maternity care |
Carouge | Clinique de Carouge | Inpatient, Complete maternity care |
Geneva | Hopital de la Tour | Inpatient, Complete maternity care |
City | Facility | Billing Arrangement |
---|---|---|
Various | Acibadem Hospital Group | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Various | TOBB ETU Hastanesi |
Inpatient , Complete maternity care, Routine annual physical exam |
Ankara | Ozel Ankara Guven Hastanesi | Inpatient , Complete maternity care, Routine annual physical exam |
City | Facility | Billing Arrangement |
---|---|---|
Various | HCA Healthcare UK |
Inpatient, Complete maternity care, Day Patient |
London | Charing Cross Hospital, Thames View |
Inpatient, Complete maternity care |
London | Bupa Cromwell | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
London | Hammersmith Hospital, Sainsbury Wing |
Inpatient, Complete maternity care |
London | King Edward the VII's Sister Agnes | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
London | Queen Charlotte's and Chelsea Hospital |
Inpatient, Complete maternity care |
London | St. Mary’s Hospital, Lindo Wing |
Inpatient, Complete maternity care |
London | The Hospital of St. John & St. Elizabeth | Inpatient, Urgent care facility |
London | The London Clinic |
Inpatient, Day Patient |
London | The Western Eye Hospital |
Inpatient, Complete maternity care |