Member Portal is a secure gateway designed for the privacy of our members. This feature allows Private Messages to be sent to our members to maintain compliance with HIPAA, SOX and other Federal regulations. Simply click on the appropriate insurance program icon to send an e-mail, claim (health only) and enrollment/application in a confidential manner. AFSPA is required to protect its members' Personal Identifiable Information (PII), Protected Health Information (PHI) and all financial information.

In order to log in to the Member Portal, you must be enrolled in one of our insurance programs. You may update your contact information, including preferred communication method with AFSPA (e-mail or USPS mail) at any time.

To further protect your privacy, when a message between AFSPA and our members contains sensitive information, we will send it as a Private Message in the Member Portal. You will receive an e-mail from AFSPA at the e-mail address on file notifying you to log in to the Member Portal to retrieve the Private Message. Messages that do not contain HIPAA, SOX, or sensitive content will be sent to the e-mail address of the initial e-mail.

First-Time Users

You will need to enter three pieces of information to log in to the Member Portal:

  1. First field (username) - Enter your last name
  2. Second field (e-mail address) - Enter an e-mail address that you wish AFSPA to use when communicating with you
  3. Third field (password) - Enter the last 5 digits of your SSN

Create your own personalized sign in for the Member Portal

AFSPA encourages its members to personalize their log in information by selecting a unique username and password. Simply click on "Update your Personalized Log In" and follow the prompts.

'Caring for Your Health Worldwide'™
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Foreign Service Benefit Plan (FSBP)

Foreign Service Benefit Plan (FSBP)

April 18, 2014

Changes to AFSPAconnect Member Portal Log In Process

In order for AFSPA to provide you the most secure Web interaction possible,  we have made several changes to improve the security and the functionality of the Portal. One of the changes relates to the login page. You must log … Continue reading

The Foreign Service Benefit Plan (FSBP) is a high option fee-for-service health insurance plan with a network of providers and is sponsored by the American Foreign Service Protective Association (AFSPA). The FSBP was established in 1942 and is a charter member of the Federal Employees Health Benefits Program (FEHB), administered by the Office of Personnel Management. The Plan is administered by Coventry Health Care, LLC (an Aetna Company) and the Plan’s Pharmacy Benefit Manager (PBM) is Express Scripts (ESI).

In the United States, the Plan has a network of providers. Members can go to any covered provider, however, if they go to a network provider benefits are greater because of negotiated discounts and a higher coinsurance reimbursement.

Outside the 50 United States, the Plan generally pays for services based on the billed charge. However, we reserve the right to request information that will enable us to determine an allowance we deem to be excessive or to determine medical necessity.

Members have the capability to send us claims via our secure Web portal. We receive claims instantaneously and begin processing it promptly. Members also can correspond with us via secure e-mail with questions about their benefits.

The Foreign Service Benefit Plan is HIPAA compliant. The confidential medical information (i.e., PHI-protected health information) that you provide to us is kept strictly confidential and secure in our records. Click here for our Notice of Privacy Practices.