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AFSPA Dental Plans FAQs

AFSPA is proud to offer four plan options for dental, exclusively designed for our members.

AFSPA dental plans do not have a designated Open Enrollment period. You may enroll at anytime; however, you must enroll by the 15th of the month for coverage to be effective on the first (1st) day of the following month.

Download the enrollment form for your chosen dental plan. Submit completed forms securely here. You can also fax the form to (202) 775-9082 or mail to the address on the form. 

If you’d prefer to have us mail you the enrollment form, please call us at (202) 833-4910 to request a form be mailed.

Currently, enrolling online is unavailable. However, you may go online to access and print the required enrollment form. 

We do not make deductions from your bi-weekly payroll or monthly annuity check. At the time of enrollment, you will have the option of choosing a quarterly (every 3 months) or annual (once a year) billing period. We offer a Direct Debit payment option that enables AFSPA to electronically debit your premium from a designated bank account. Credit card payments are not available.

Yes, you can cancel your dental policy at any time. While there is no monetary penalty, you will be unable to re-enroll in another plan for one year. The same one-year policy applies if you are terminated from a dental plan for non-payment.

All cancellation requests must be made in writing, by letter, by email, or directly on your dental invoice.

You are eligible to enroll in a different dental plan administered by AFSPA if you are transferred overseas or leave your current location, and your new location is not served by your current plan.

You can also switch from one plan to another at any time if a different plan should better serve your needs. Call our office at (202) 833-4910 if you would like to switch plans.

An HMO plan and an ePPO plan both require that treatment be rendered by a dentist that is in-network for that specific plan. Services received by an out-of-network dentist are not covered. A PPO dental plan allows enrollees the option of seeing a dentist who is either in-network or out-of-network. Your out-of-pocket expenses are higher when you use a PPO dental provider that is outside of the network.

The advantages of an HMO Plan are:

  • Lower monthly premium.
  • No deductible.
  • No annual benefit maximum.
  • Reduced fees.

The advantages of a PPO Plan are:

  • Freedom of choice of dentist.
  • Reimburses both in-network and out-of-network.
  • Not limited to a specific geographic area.
  • Able to use the plan during travel.

The advantages of an ePPO Plan are:

  • No claim forms.
  • Each family member can have a different dentist.
  • Predictable out-of-pocket costs based on a fee schedule.
  • Like an HMO, you must use a dentist in the network for services to be covered.

AFSPA offers a dental plan designed specifically for the needs of members living outside of the U.S. Cigna International is an indemnity plan that allows coverage for any licensed dentist both overseas and stateside.  Some highlights are:

  • Multi-lingual Customer Service 24 hours/day, 365 days a year.
  • Language assistance with over 140 languages.
  • Referrals to qualified/screened dentists worldwide.
  • Direct payment to providers in foreign currencies.
  • Direct Deposit into your U.S. or overseas bank account.
  • Claims processed in 10 business days.

Coverage for implants and cosmetic surgery may or may not be covered under your particular plan. Before scheduling these services, please confirm coverage with your dental carrier. Pre-approval may be required even when the particular service is a covered service.

Due to security and concerns for protecting your privacy, ALL Direct Debit enrollments/changes will be handled through the AFSPA Member Portal.

Three e-mails will be generated: (1) an e-mail containing a secure PDF of your signed enrollment for your records; (2) an acceptance e-mail from the AFSPA Accounting Team that your Direct Debit has been processed and accepted; and (3) an e-mail when the first debit has occurred from your bank account.

All changes made online to your Direct Debit will be confirmed via e-mail.

You can also use the edit button to change bank information quickly and immediately.

To cancel direct debit, send a request via email or our secure forms page and indicate the date on which direct debiting should be cancelled. 

Teledentistry is the use of secure electronic information, imaging and communication technologies such as interactive audio and video technology to provide virtual dental care delivery, diagnosis, consultation, treatment and transfer of dental information and education. You may be required to download and use an app or may access directly through your dental office.

  • Dominion-National – Available through the DigiBite App
  • Cigna HMO & PPO – Available through Cigna Dental Virtual Care
  • Cigna International – Coverage with use of any teledentistry services offered through your dentist office; this plan does not currently have a contractual relationship with any Teledental vendors
    • Dental services rendered virtually will be reimbursed or covered the same as any dental services that are covered in-person in the office under the plan and the provider is practicing within the scope of his or her license
    • Cost sharing and plan requirements, such as prior authorization and medical necessity review, will be applied in the same manner as if the service was rendered in person
    • To learn more or for questions, please contact Cigna International at +1-302-797-3100 or 1-800-441-2668
"The representative who helped me was wonderful, knowledgeable, patient, understanding, and most importantly, interested in helping me. She stood right by me. I have successfully enrolled in Dominion and will also enroll in FSBP! Thank you for such great service!"
Satisfied Dental Member
"The representative who helped me was wonderful, knowledgeable, patient, understanding, and most importantly, interested in helping me. She stood right by me. I have successfully enrolled in Dominion and will also enroll in FSBP! Thank you for such great service!"
Satisfied Dental Member