Contact Us

We're here to assist you

Address

1620 L Street NW,
Suite 800
Washington, DC 20036

Business Phone

(202) 833-4910
Monday - Friday
8:30am - 5:30pm ET

Business Walk-in

(202) 833-4910
Monday - Friday
8:30am - 4:00pm ET

Email | Fax

[email protected]
Fax: (202) 833-4918

Members

General Inquiries. Call (202) 833-4910

Enrollment Questions
Call (202) 833-4910
Email [email protected]

FSBP Precertification, prior approval, or prior authorization
Call (800) 593-2354

FSBP Prescription Drugs | Express Scripts
Call (800) 818-6717
TCC: 1-800-759-1089 for the hearing impaired

FSBP Specialty Drugs | Accredo
Call (800) 922-8279

Health Care Fraud Hotline
Call (877) 499-7295

Choose the plan/person of which you would like to submit your secure message.

Health benefits & claims (FSBP) – Contact Us.

Health enrollment information update, report a lost ID card, request a new ID card, update, other information (FSBP) – Contact Us.

Open Season enrollment question (FSBP)Contact Us.

Dental – Contact Us.

Disability Contact Us.

AD&D, Life, Critical Illness – Contact Us.

Immediate Benefit Plan – Contact Us.

Long Term CareContact Us.

Travel – Contact Us.

Professional Services – Contact Us.


Paula S. Jakub, RHU, AFSPA CEOContact Her.

Kyle Longton, REBC,  AFSPA COOContact Him.

Providers

Health Care Providers Questions. Call (202) 833-5751

Overseas Health Care providers, U.S. Embassies or Consulates, see below and click the link that applies to you.

I have a Direct Billing Arrangement with AFSPA. Contact Us.

I do not have a Direct Billing Arrangement with AFSPA, but I am interested. Contact Us.

I want to send a general question. Contact Us.

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