FSBP Direct Billing Partners

FSBP Overseas Partners

We simplify your care overseas

We have Direct Billing Arrangements with providers in many countries, including China, Colombia, France, Germany, Great Britain, Italy, Japan, Korea, Panama, Russia, Switzerland and Turkey. In addition to these countries, many Seventh-Day Adventist Hospitals and Clinics in foreign countries participate in our direct billing arrangement. Members must call ahead to the hospital or clinic to confirm participation.

Direct Billing Arrangement (DBA) Overseas Providers & Facilities

The Foreign Service Benefit Plan (FSBP) has direct billing relationships with over 200 health care providers across the world. Generally, you do not pay a provider in our Direct Billing Arrangement. If you received care from a provider with whom we have a Direct Billing Arrangement, the only expense you may be responsible for is your deductible and/or coinsurance and any non-covered services. The provider will bill us directly and we pay the provider for covered services.  If you have paid a direct billing provider prior to your claim submission, we request that you provide us with a copy of your paid receipt along with the exchange rate you used to convert the currency. Here are some FAQs.

Recent DBA Partners

Find an FSBP Overseas Partner
Turkey

Acibadem Hospital Group

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Suwon-Osan Area

Ajou University Hospital

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Manama

Al Kindi Specialized Hospital

Inpatient, Accidental injury, Complete maternity care, Routine physical exam/screening, All covered outpatient services
Seoul

Asan Medical Center

Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services

Submit Electronically

Quickest and fastest way to get your claims reimbursement
Submit Claim
Register or login to the AFSPA Member Portal and complete our Electronic Fund Transfer (EFT) form. This is the quickest way to get your claims reimbursement into your U.S. bank account.

Submit by Mail

If you are not able to scan and upload your claim to our Member Portal, please complete a PDF claim form and mail it to us at:


Foreign Service Benefit Plan
1620 L Street, NW, Suite 800, Washington, DC 20036-5629

Direct Billing Arrangement (DBA) Provider Outpatient Services

For outpatient services, you pay your deductible and any applicable coinsurance per the facility’s procedures. While many of these providers have direct billing arrangements for inpatient hospitalization only, several have arrangements for additional health care services including accidental injury, complete maternity care, routine physical exams and urgent care.

If you receive outpatient care at one of the providers whose arrangements with us include outpatient care, it is important that you share with the facility your current deductible status prior to your visit. There are three ways you can do this:

  • Inform the provider that you are covered by FSBP prior to your visit, with enough time for the provider to verify coverage and obtain the deductible status from the Plan; or
  • Show the admissions/billing office the amount of calendar year deductible left to be met (if any) using the Aetna HealthSM App/Benefit Usage screen on your smart phone; or
  • Bring a copy of the most recent Explanation of Benefits Statement (EOB) that shows your deductible status

Remember that in some cases a 10% coinsurance charge also will be your responsibility to pay.

If you do not provide the information above, the facility will collect the $300 deductible and 10% coinsurance and submit the claim to the Plan marked “Member Paid.” If you have met all or part of the deductible, then the claims payment will be split between you and the facility accordingly.

In the event that a health care provider requires you submit a claim yourself, please use our secure electronic claim filing system in the Member Portal to ensure your claim is delivered promptly. It is important you assign benefits to the health care facility.

Any questions? Please call us at (202) 833-4910 or email health@afspa.org. Here are some FAQs.