AFSPA Connect Member Portal


The Member Portal is a secure gateway designed for our members. This feature allows Private Messages to be sent to our members to maintain compliance with HIPAA, SOX and other Federal regulations. AFSPA is required to protect its members’ Personal Identifiable Information (PII), Protected Health Information (PHI) and all financial information. When our staff’s reply to your e-mail contains sensitive information or PHI, you will receive an e-mail notification from AFSPA, at the e-mail address on file, notifying you to log in to the Member Portal to read the Private Message. To submit a claim (health only) or enrollment/application in a confidential manner, simply click on the appropriate insurance plan section and follow the on screen prompts.

To log in to the Member Portal, you must be enrolled in one of our insurance programs and be the primary member, not a spouse or dependent. You may update your contact information, including preferred communication method with AFSPA (e-mail or USPS mail) at any time.

First-Time Users

  1. Go to
  2. Click on “First time user?”
  3. Enter the e-mail address on file with AFSPA.
'Caring for Your Health Worldwide'™

April 1, 2015

Ready. Set. I’m Not Ready.

From the CEO

Have you been putting off health screenings and tests (physical exams, including women’s gynecological exam, routine cancer screenings, and blood cholesterol tests), child and adult immunizations, follow up specialists appointments, and inquiring about the Foreign Service Benefit Plan’s (FSBP) Wellness Programs (healthy pregnancy, diabetes education, and disease management)?  Caring for you and your family’s health doesn’t have to be daunting.

AFSPA and the FSBP are dedicated to making you and your family’s health a priority.  With over 975,000 providers at over 371,000 locations domestically, we can assist you with locating an Aetna Choice POS II (Open Access) provider.  You can search and locate a domestic provider hereFor international care, we have direct billing arrangements with over 150 facilities worldwide where no money is required up front for services.  Most of  our direct billing facilities have arrangements for inpatient hospitalization only; however, many arrangements include complete maternity care, routine annual physical exams, all covered outpatient services, and/or accidental injury.  You can search and locate a direct billing facility here.

If you have specific questions about caring for your health, please log into the Member Portal to send us a secure message.  Having trouble logging into the Member Portal?  Use the options for “first time user” or “forgotten username or password” on the login page.  If you have general questions about locating a domestic provider, an international direct billing facility, programs and benefits, or the Member Portal, give us a call at
202-833-4910 and let us assist you.

Thank you for entrusting AFSPA and the FSBP with your health benefits needs.  We encourage you to embrace not only our Wellness Programs, but also take advantage of our many tools, programs, and benefits to help  you manage all your health concerns.  To learn more about all the programs we offer,  go here to become Ready. Set. Go!

To Your Health,


Paula S. Jakub, RHU