AFSPA Connect Member Portal


The Member Portal is a secure gateway designed for our members. This feature allows Private Messages to be sent to our members to maintain compliance with HIPAA, SOX and other Federal regulations. AFSPA is required to protect its members’ Personal Identifiable Information (PII), Protected Health Information (PHI) and all financial information. When our staff’s reply to your e-mail contains sensitive information or PHI, you will receive an e-mail notification from AFSPA, at the e-mail address on file, notifying you to log in to the Member Portal to read the Private Message. To submit a claim (health only) or enrollment/application in a confidential manner, simply click on the appropriate insurance plan section and follow the on screen prompts.

To log in to the Member Portal, you must be enrolled in one of our insurance programs and be the primary member, not a spouse or dependent. You may update your contact information, including preferred communication method with AFSPA (e-mail or USPS mail) at any time.

First-Time Users

  1. Go to
  2. Click on “First time user?”
  3. Enter the e-mail address on file with AFSPA.
'Caring for Your Health Worldwide'™

May 19, 2015

Phone service restored


Beginning early this morning, AFSPA experienced an outage in our phone service. This outage was the result of a severed wire in our phone vendor’s network several miles from our office. We were without phone service all day on Tuesday, May 19. The phone vendor completed repairs and restored service late this afternoon.

Though the problem was outside our control, we recognize that it led to a disruption in service to our members. We sincerely apologize for this disruption and the inconvenience it caused. AFSPA will resume its regular business hours on Wednesday, May 20, and we look forward to serving you at that time.

Thank you for your understanding.