AFSPA Connect Member Portal


The Member Portal is a secure gateway designed for our members. This feature allows Private Messages to be sent to our members to maintain compliance with HIPAA, SOX and other Federal regulations. AFSPA is required to protect its members’ Personal Identifiable Information (PII), Protected Health Information (PHI) and all financial information. When our staff’s reply to your e-mail contains sensitive information or PHI, you will receive an e-mail notification from AFSPA, at the e-mail address on file, notifying you to log in to the Member Portal to read the Private Message. To submit a claim (health only) or enrollment/application in a confidential manner, simply click on the appropriate insurance plan section and follow the on screen prompts.

To log in to the Member Portal, you must be enrolled in one of our insurance programs and be the primary member, not a spouse or dependent. You may update your contact information, including preferred communication method with AFSPA (e-mail or USPS mail) at any time.

First-Time Users

  1. Go to
  2. Click on “First time user?”
  3. Enter the e-mail address on file with AFSPA.
'Caring for Your Health Worldwide'™

October 1, 2015

From the CEO

Welcome to Fall 2015!

In many parts of the world, this means transitioning from warm weather to cold weather. Please make sure to wear layers of clothing to protect your body. You and your family may want to consider getting a flu shot as well. A flu vaccine is needed every season for two reasons. First, the body’s immune response from vaccination declines over time and an annual vaccine is needed for optimal protection. Second, because flu viruses are changing constantly, the formulation of the flu vaccine is reviewed each year and sometimes updated to keep up with changing flu viruses. For the best protection, every family member over the age of six months should get vaccinated annually. The Foreign Service Benefit Plan covers flu shots at 100% when using an in-network provider or an overseas provider.

If you have not heard yet, AFSPA moved to a new location on Monday, September 14, 2015. The address is 1620 L Street NW, Suite 800, Washington, DC 20036. The new office provides ample space for our growing staff and some necessary additions including dedicated space to meet with members and training space. If you are in the DC area, please stop by to see us. We welcome visitors during our normal business hours of Monday through Friday, 8:30am to 4:30pm, Eastern Standard Time. Please see the pictures of the new building in our upcoming Fall (AFSPA in Action) newsletter.

Open Season is fast approaching. This year, the open enrollment period is from November 9 to December 14, 2015. The AFSPA staff always travel to various regions of the globe in preparation for Open Season. Any direct hire Federal employee who is enrolled or is eligible to enroll in any plan under the Federal Employees Health Benefits (FEHB) Program can attend. This year’s topics include the Changes in 2016, How Health Care Reform Affects You, and the new Self Plus One Premium – available in 2016. Please plan to attend and bring your questions. See the October schedule below (subject to change – check with local HR offices):

October 8 – US Embassy, Brussels, HR Conference Room – 9am

October 8 – Brussels American School, Sterrebeck Library – 2:30pm

October 9 – US Embassy, Brussels, JAS 2nd Floor Conference Room – 9:30am

October 13 – Alconbury Middle/High School, Library – 3pm

October 14 – Lakenheath High School, Library – 4pm

October 14 – USAG Grafenwoehr, Civilian Personnel Advisory Center Unit 28130 – 11am

October 14 – Paris Embassy – 11:30am

October 14 – Grafenwoehr – Netzaberg Elementary School Unit 28130, Room E2.124– 3:15pm

October 15 – US Embassy, London, Ben Franklin Room – 10:30am

October 15 – Hohenfels Civilian Personnel Advisory Center Conference Room, Bldg. 33 – 1pm

October 15 – Hohenfels Elementary School, Media Center – 3:30pm

October 16 – Vilsek, Rose Barracks, Building 535 – 11am

October 19 – Ramstein, USAFE Conference Center Gebaude 525, Flugplatz. Jefferson Ave., Bldg 525 – 1pm

October 19 – Ramstein High School, Library – 3:30pm

October 19 – Vicenza Army Base, Vicenza High School Library – 4pm

October 20 – Kaiserslautern, Panzer Kaserne Building 3029, Room 104 – 9am

October 20 – Kaiserslautern, Panzer Kaserne Building 3029, Room 104 – 11am

October 20 – Kaiserslautern, Pulaski Barracks Info Center, Ktown Middle/High School – 9am

October 20 – Aviano Air Force Base, Base Theatre (Area F) – 1:30pm

October 21 – Stuttgart, Germany – AFRICOM – Building 3313, Room 115-116 – 9am

October 21 – Stuttgart, Germany – Patch Barracks – Theater – 11:30am

October 21 – Stuttgart, Germany – Stuttgart High School – 4pm

October 22 – Rome Embassy, Conference Room – 10am

October 22 – Wiesbaden, Building 1032, Room 2 – 11am

October 22 – Wiesbaden Middle School, Info Center– 4pm

October 23 – Frankfurt Consulate, Flag Room – 1pm

October 27 – Naples Navy Base, CAPO Theater – 9am

October 27 – Naples Elementary, Media Center – 2:45pm

We hope to see you at one of our Open Season Briefings.

By the way, Happy Halloween! Here is a health tip: Set an expiration date for your candy, such as seven days after the holiday. You can throw it out or consider donating it to a food pantry or organization that sends treats to troops overseas. This health tip comes directly from the Cleveland Clinic.

As always, thank you for your trust and for giving us the opportunity to serve you.

To Your Health,


Paula S. Jakub, RHU
Executive Director, Senior Living Foundation