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Overseas Virtual Second Opinion

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Overseas Virtual Second Opinion

Receiving news that you or a loved one have a serious medical condition can be very overwhelming. Your head swarms with pressing questions: “Is my diagnosis really correct?”, “Am I on the best treatment plan?”, “What can I expect in the future?”, and “What should I do now?”

The incidence of misdiagnoses, particularly for complex conditions, is substantial. Studies show a rate of outpatient diagnostic errors of 5.08%, or approximately 12 million US adults every year (BMJ Qual Saf . 2014 Sep;23(9):727-31).

The good news is the peace of mind you need is at your fingertips. We’d like to remind you that AFSPA’s Foreign Service Benefit Plan (FSBP) overseas members have access to Virtual Second Opinions by Cleveland Clinic. Through this service you can draw, at no cost to you, on the expertise of 3,500 Cleveland Clinic expert specialists in over 550 advanced subspecialties to review all of your medical records, imaging, labs and pathology to make sure you have the correct diagnosis and optimal treatment plan. To get started, email the Plan at secondopinion@aetna.com. The Plan will review your request and if you qualify for the Virtual Second Opinion, you will receive instructions on the next steps.

Stateside members can take advantage of our partnership with PinnacleCare for serious diagnosis support. Learn more about PinnacleCare here.

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