The Governor of Iowa has issued a State of Emergency due to flooding for the following counties: Butler, Cerro Gordo, Clayton, Hancock, Harrison, Humboldt, Ida, Iowa, Kossuth, Mills, Monona, Montgomery, O’Brien, Pottawattamie, Sioux, Webster, Winnebago, Winneshiek, Woodbury, Worth and Wright.

Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an Emergency Access to Benefits/Refill Too Soon override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency. In addition, if your home delivery of medications is affected by the emergency, you may provide a temporary alternate address (either online at www.express-scripts.com or by calling 1-800-818-6717) or request a local fill as needed.

The Emergency Access to Benefits/Refill Too Soon override process will be implemented with an effective date of March 14, 2019, and expiration date of April 13, 2019.