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CAHPS® Member Satisfaction Survey

The Foreign Service Benefit Plan (FSBP) works with a National Committee for Quality Assurance (NCQA) certified vendor to administer a Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey, an annual survey which is used for rating a patient’s health care experiences when navigating the healthcare system.

2022 AFSPA Annual Member Meeting

The 2022 Annual AFSPA Member Meeting will be held virtually on Friday, March 4, 2022 from 11:30am to 1:30pm ET. The meeting will include an overview of AFSPA’s 2021 successes and challenges, 2022 priorities, and valuable insights on the following topics…

From the CEO – February 2022

I hope the new year is off to a good start for you. With the continued threat of COVID-19 and its emerging variants, it is up to each of us to take simple steps, like getting vaccinated and receiving the booster shot, staying home when sick, and wearing a mask to protect ourselves, our loved ones, and our community. For guidance, visit cdc.gov/coronavirus.

From the CEO – January 2022

Happy New Year! A special welcome to our new enrollees who chose the Foreign Service Benefit Plan (FSBP) or one of our many Ancillary Insurance plans during Open Season. And a warm thank you to our over 32,000 members who continue to put their trust in us each year. We truly value your membership and look forward to serving you in 2022.