Call us for any questions

(202) 833-4910

State of Emergencies

 If you are impacted by the emergency or have questions regarding precertification/prior approval, please call 1-800-593-2354.

U.S. State of Emergencies

State of Emergency Issued in Texas due to TX Flooding

The Governor of Texas has declared a State of Emergency in Bandera, Bexar, Burnet, Caldwell, Coke, Comal, Concho, Gillespie, Guadalupe, Hamilton, Hill, Kendall, Kerr, Kimble, Lampasas, Llano, Mason, Maverick, McCulloch, Menard, Reeves, San Saba, Sutton Tom Green, Travis, Uvalde, and Williamson counties due to TX Flooding.

Read More »

International Emergencies

International Emergency Issued in Israel Due to War

An international emergency has been issued in Israel due to increased violence due to war. Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an emergency benefit override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency.

Read More »

International Emergency Issued in Sudan Due to Increased Violence

An international emergency has been declared in Sudan due to increased violence. Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an emergency benefit override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency.

Read More »