The Foreign Service Benefit Plan (FSBP) is privileged to draw on the over eight decades of experience of AFSPA, which was founded in 1929 to provide services tailored to the unique needs of the Foreign Service. AFSPA now serves all Federal Executive Branch personnel advancing foreign and intelligence missions.

FSBP has direct billing relationships with over 100 healthcare facilities across the world. These arrangements exist to simplify your care: by using these providers when available, you avoid prepaying the bill. These facilities will bill us directly for all inpatient services; we then pay them directly; you receive a bill only if a balance remains after this process. For outpatient services, you pay your deductible and any applicable coinsurance per the facility’s procedures. While most of these facilities have direct billing arrangements for inpatient hospitalization only, several have arrangements for additional healthcare services including routine physicals, maternity care, and urgent care. In addition to those facilities listed by region in the tabs here, most Seventh-Day Adventist Hospitals and Clinics in foreign countries participate in our direct billing arrangement.

If you receive outpatient care at one of the facilities whose arrangements with us includes outpatient care, it is important that you share with the facility your current deductible status prior to your visit.  There are three ways you can do this:

  • Inform the healthcare facility staff that you are covered by the FSBP in advance, so that they have enough time to contact FSBP to verify coverage and remaining deductible.
  • Alternately, show the facility admissions or billing staff the amount of calendar year deductible left to be met on your Coventry Mobile Phone App/Benefit Usage screen on your smart phone.
  • Or, bring along a copy of the most recent Explanation of Benefits statement that shows your deductible status. 

Remember that in some cases a 10% coinsurance charge will also be your responsibility to pay.

If you do not provide the information above, the facility will collect the $300 deductible and 10% coinsurance and submit the claim to the Plan marked “Member Paid.” If you have met all or part of the deductible, then the claims payment will be split between you and the facility accordingly. 

In the event that a healthcare facility requires you submit a claim yourself, please use our secure electronic claim filing system in the Member Portal to ensure your claim is delivered promptly. It is important you assign benefits to the healthcare facility.

Any questions? Please call us at (202) 833-4910 or email [email protected]


Featured Partner: Severance Hospital, Yonsei University Health System

Our first partner in Asia was Severance Hospital. For almost two decades, our relationship with Severance and their International Health Care Center has benefitted FSBP members throughout Korea. Visit Severance for a variety of services, including annual physicals, pediatric care, child and adult immunizations, general internal medicine and more.

Paula Jakub, AFSPA CEO, visited with Dr. John Linton, Director International Health Care Center, and staff in 2015. She gave the staff an award recognizing the organization's long-standing relationship

 

All FSBP Asian Direct Billing Partners 

 

Select your country

China
City Facility Billing Arrangement
Beijing Beijing International (SOS) Clinic All covered outpatient services
Beijing Beijing United Family Chao Wai Clinic Co. Ltd (CBD Clinic) Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Hospital Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Hospital & Clinics Inpatient
Beijing Beijing United Family Hospital Management Co., Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Health Center Co. Ltd (New Hope) Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Jian Guo Men Clinic Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family LiangMa Clinic Co Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Rehabilitation Hospital Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Fu Xing Men Clinic Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Wudaokou Clinic Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Guangqumen Clinic Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing Vista Clinic Inpatient
Chengdu Global Doctors Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Guangzhou Eur AM Medical Center Inpatient , Complete maternity care, Routine annual physical exam
Guangzhou Global Doctors Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Guangzhou Guangzhou United Family Hospital Co. Ltd Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services
Guangzhou Guangzhou United Family Yue Xiu Clinic Co. Ltd Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai Shanghai He Man Jia Clinic Co Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai Shanghai United Family Hospital Inc Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai Shanghai United Family Clinic- Minhang, Inc Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shenyang Global Doctors Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Japan
City Facility Billing Arrangement
Okinawa Adventist Medical Center Inpatient, Routine annual physical exam
Korea
City Facility Billing Arrangement
Cheonan-si Dankook University Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Gyunggi-do Good Morning Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Gyunggi-do Seoul Jaeil Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Gyunggi-do Seoul National University Bundang Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Pyeongtaek Pyeongtaek International Hospital Inpatient , Complete maternity care, Routine annual physical exam
Seoul Asan Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Samsung Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Severance Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Seoul National University Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Seoul St. Mary's Hospital, Catholic University of Korea Inpatient/ Accidental injury/ Complete maternity care/ All covered outpatient services
Seoul Soon Chun Hyang University Hospital Inpatient/ Complete maternity care
Suwon-Osan Area Ajou University Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Taegu / Daegu Daegu Fatima Hospital Inpatient / Complete maternity care / Routine annual physical exam / All covered outpatient services / Urgent care facility
Taegu / Daegu Dongsan Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Taegu / Daegu Medi Park International Clinic Inpatient , Complete maternity care, Routine annual physical exam
Taegu / Daegu Hyosung Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Malaysia
City Facility Billing Arrangement
Kuala Lampur MSK Medical Center Inpatient , Complete maternity care, Routine annual physical exam

Featured Partner: HCA Healthcare UK

One of our newest partners is HCA Healthcare UK. Our agreement covers more than a dozen HCA locations throughout London and the United Kingdom. An HCA facility is the closest major medical facility to the new US Embassy London.

All FSBP European Direct Billing Partners 

Select your country

France
City Facility Billing Arrangement
Paris American Hospital in Paris Inpatient , Complete maternity care, Routine annual physical exam
Germany
City Facility Billing Arrangement
Amberg Klinikum St. Marien Amberg Inpatient
Auerbach St. Johannes Klinik Inpatient
Burglengenfeld Krankenhaus Burglengenfeld Inpatient
Berlin Krankenhaus Waldfriede Inpatient
Berlin Park-Klinik Weissensee Inpatient
Berlin Schlosspark Klinik Inpatient
Berlin Universitatsmedizin Berlin Inpatient
Bernkastel-Kues Cusanus Krankenhaus Inpatient
Erlangen Waldkrankenhaus St. Marien Inpatient
Frankfurt Bethanien Krankenhaus Inpatient
Frankfurt Diakonie Krankenhaus Inpatient, Outpatient
Frankfurt Klinikum der Johann Wolfgang Goethe-Universität Inpatient
Frankfurt St. Markus Krankenhaus Inpatient
Heidelberg Atos Praxisklinik Inpatient
Heidelberg Krankenhaus Salem Inpatient
Heidelberg St. Josefskrankenhaus Heidelberg Inpatient
Heidelberg Universitätsklinikum Heidelberg Inpatient, all specialties
Homburg Universitätskliniken des Saarlandes Inpatient
Kaiserslautern MVZ Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Kaiserslautern Westpfalz-Klinikum GmbH Inpatient
Landstuhl American Medical Center (formerly American Rehabilitation and Urgent Care) (includes MVZ Radiology) Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Landstuhl Mediceum Inpatient
Landstuhl Nardini Klinikum (formerly St. Johannis-Krankenhaus) Inpatient
Mainz Universitätsklinik Mainz (Johannes Gutenberg-Universität Mainz Klinikum) Inpatient
Pirmasens MVZ Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Regensburg Klinik St. Hedwig Inpatient
Schweinfurt Leopoldina Krankenhaus Inpatient
Schweinfurt Krankenhaus St. Josef Inpatient
Stuttgart Katharinenhospital Inpatient
Stuttgart Kliniken Böblingen Inpatient
Stuttgart Kliniken Sindelfingen Inpatient
Stuttgart Klinikum Stuttgart Inpatient
Stuttgart Krankenhaus Bad Cannstatt (includes Berg Gynaecological Clinic) Inpatient
Stuttgart Krankenhaus Herrenberg Inpatient
Stuttgart Krankenhaus Leonberg Inpatient
Stuttgart Kreiskrankenhaus Calw Inpatient
Stuttgart Kreiskrankenhaus Nagold Inpatient
Stuttgart Marienhospital Stuttgart Inpatient
Stuttgart Olgahospital Inpatient
Stuttgart Reha-Klinik Böblingen Inpatient
Sulzbach-Rosenberg St. Anna Krankenhaus Inpatient
Trier Krankenhaus der Barmherzigen Brüder Inpatient
Tübingen Universitätsklinikum Tübingen Inpatient
Weiden Klinikum Weiden Inpatient
Weiden Krankenhaus Eschenbach Inpatient
Weiden Krankenhaus Kemnath Inpatient
Weiden Krankenhaus Neustadt Inpatient
Weiden Krankenhaus Tirschenreuth Inpatient
Weiden Krankenhaus Vohenstrauss Inpatient
Weiden Krankenhaus Waldsassen Inpatient
Weiden Steinwaldklinik Erbendorf Inpatient
Wittlich St. Elisabeth Krankenhaus Inpatient
Italy
City Facility Billing Arrangement
Rome Casa di Cura Paideia S.p.A Inpatient
Russia
City Facility Billing Arrangement
St. Petersburg EuroMed Clinic Inpatient
St. Petersburg MEDEM International Clinic & Hospital Inpatient
Switzerland
City Facility Billing Arrangement
Bern Lindenhofspital Inpatient, Complete maternity care
Carouge Clinique de Carouge Inpatient, Complete maternity care
Geneva Hopital de la Tour Inpatient, Complete maternity care
Turkey
City Facility Billing Arrangement
Various Acibadem Hospital Group Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Various Private TOBB ETU Inpatient , Complete maternity care, Routine annual physical exam
Ankara Ozel Ankara Guven Hastanesi Inpatient , Complete maternity care, Routine annual physical exam
United Kingdom
City Facility Billing Arrangement
Various HCA Healthcare UK Inpatient, Complete maternity care
London Bupa Cromwell Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
London King Edward the VII's Sister Agnes Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
London The Hospital of St. John & St. Elizabeth Inpatient, Urgent care facility

AFSPA is proud of the growing number of relationships it has for FSBP members in Central and South America. Please take advantage of our partnerships for convenience when you need care.

All FSBP Central and South American Direct Billing Partners 

 

Select your country

Bermuda
City Facility Billing Arrangement
Pembroke Hope Healthcare Complete maternity care, Routine annual physical exam, All covered outpatient services
Colombia
City Facility Billing Arrangement
Bogota Clinica Del Country Inpatient
Panama
City Facility Billing Arrangement
Panama City Centro Medico Paitilla Inpatient
Panama City Clinica Hospital San Fernando Inpatient
Panama City Hospital Nacional Inpatient
Panama City Hospital Punta Pacifica Inpatient
Panama City Hospital Santa Fe Inpatient
Overview

The Foreign Service Benefit Plan (FSBP) is privileged to draw on the over eight decades of experience of AFSPA, which was founded in 1929 to provide services tailored to the unique needs of the Foreign Service. AFSPA now serves all Federal Executive Branch personnel advancing foreign and intelligence missions.

FSBP has direct billing relationships with over 100 healthcare facilities across the world. These arrangements exist to simplify your care: by using these providers when available, you avoid prepaying the bill. These facilities will bill us directly for all inpatient services; we then pay them directly; you receive a bill only if a balance remains after this process. For outpatient services, you pay your deductible and any applicable coinsurance per the facility’s procedures. While most of these facilities have direct billing arrangements for inpatient hospitalization only, several have arrangements for additional healthcare services including routine physicals, maternity care, and urgent care. In addition to those facilities listed by region in the tabs here, most Seventh-Day Adventist Hospitals and Clinics in foreign countries participate in our direct billing arrangement.

If you receive outpatient care at one of the facilities whose arrangements with us includes outpatient care, it is important that you share with the facility your current deductible status prior to your visit.  There are three ways you can do this:

  • Inform the healthcare facility staff that you are covered by the FSBP in advance, so that they have enough time to contact FSBP to verify coverage and remaining deductible.
  • Alternately, show the facility admissions or billing staff the amount of calendar year deductible left to be met on your Coventry Mobile Phone App/Benefit Usage screen on your smart phone.
  • Or, bring along a copy of the most recent Explanation of Benefits statement that shows your deductible status. 

Remember that in some cases a 10% coinsurance charge will also be your responsibility to pay.

If you do not provide the information above, the facility will collect the $300 deductible and 10% coinsurance and submit the claim to the Plan marked “Member Paid.” If you have met all or part of the deductible, then the claims payment will be split between you and the facility accordingly. 

In the event that a healthcare facility requires you submit a claim yourself, please use our secure electronic claim filing system in the Member Portal to ensure your claim is delivered promptly. It is important you assign benefits to the healthcare facility.

Any questions? Please call us at (202) 833-4910 or email [email protected]

Asia

Featured Partner: Severance Hospital, Yonsei University Health System

Our first partner in Asia was Severance Hospital. For almost two decades, our relationship with Severance and their International Health Care Center has benefitted FSBP members throughout Korea. Visit Severance for a variety of services, including annual physicals, pediatric care, child and adult immunizations, general internal medicine and more.

Paula Jakub, AFSPA CEO, visited with Dr. John Linton, Director International Health Care Center, and staff in 2015. She gave the staff an award recognizing the organization's long-standing relationship

 

All FSBP Asian Direct Billing Partners 

 

Select your country

China
City Facility Billing Arrangement
Beijing Beijing International (SOS) Clinic All covered outpatient services
Beijing Beijing United Family Chao Wai Clinic Co. Ltd (CBD Clinic) Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Hospital Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Hospital & Clinics Inpatient
Beijing Beijing United Family Hospital Management Co., Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Health Center Co. Ltd (New Hope) Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Jian Guo Men Clinic Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family LiangMa Clinic Co Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Rehabilitation Hospital Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Fu Xing Men Clinic Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Wudaokou Clinic Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing United Family Guangqumen Clinic Co. Ltd Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services
Beijing Beijing Vista Clinic Inpatient
Chengdu Global Doctors Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Guangzhou Eur AM Medical Center Inpatient , Complete maternity care, Routine annual physical exam
Guangzhou Global Doctors Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Guangzhou Guangzhou United Family Hospital Co. Ltd Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services
Guangzhou Guangzhou United Family Yue Xiu Clinic Co. Ltd Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai Shanghai He Man Jia Clinic Co Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai Shanghai United Family Hospital Inc Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shanghai Shanghai United Family Clinic- Minhang, Inc Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services
Shenyang Global Doctors Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Japan
City Facility Billing Arrangement
Okinawa Adventist Medical Center Inpatient, Routine annual physical exam
Korea
City Facility Billing Arrangement
Cheonan-si Dankook University Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Gyunggi-do Good Morning Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Gyunggi-do Seoul Jaeil Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Gyunggi-do Seoul National University Bundang Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Pyeongtaek Pyeongtaek International Hospital Inpatient , Complete maternity care, Routine annual physical exam
Seoul Asan Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Samsung Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Severance Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Seoul National University Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Seoul Seoul St. Mary's Hospital, Catholic University of Korea Inpatient/ Accidental injury/ Complete maternity care/ All covered outpatient services
Seoul Soon Chun Hyang University Hospital Inpatient/ Complete maternity care
Suwon-Osan Area Ajou University Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Taegu / Daegu Daegu Fatima Hospital Inpatient / Complete maternity care / Routine annual physical exam / All covered outpatient services / Urgent care facility
Taegu / Daegu Dongsan Medical Center Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Taegu / Daegu Medi Park International Clinic Inpatient , Complete maternity care, Routine annual physical exam
Taegu / Daegu Hyosung Hospital Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Malaysia
City Facility Billing Arrangement
Kuala Lampur MSK Medical Center Inpatient , Complete maternity care, Routine annual physical exam
Europe

Featured Partner: HCA Healthcare UK

One of our newest partners is HCA Healthcare UK. Our agreement covers more than a dozen HCA locations throughout London and the United Kingdom. An HCA facility is the closest major medical facility to the new US Embassy London.

All FSBP European Direct Billing Partners 

Select your country

France
City Facility Billing Arrangement
Paris American Hospital in Paris Inpatient , Complete maternity care, Routine annual physical exam
Germany
City Facility Billing Arrangement
Amberg Klinikum St. Marien Amberg Inpatient
Auerbach St. Johannes Klinik Inpatient
Burglengenfeld Krankenhaus Burglengenfeld Inpatient
Berlin Krankenhaus Waldfriede Inpatient
Berlin Park-Klinik Weissensee Inpatient
Berlin Schlosspark Klinik Inpatient
Berlin Universitatsmedizin Berlin Inpatient
Bernkastel-Kues Cusanus Krankenhaus Inpatient
Erlangen Waldkrankenhaus St. Marien Inpatient
Frankfurt Bethanien Krankenhaus Inpatient
Frankfurt Diakonie Krankenhaus Inpatient, Outpatient
Frankfurt Klinikum der Johann Wolfgang Goethe-Universität Inpatient
Frankfurt St. Markus Krankenhaus Inpatient
Heidelberg Atos Praxisklinik Inpatient
Heidelberg Krankenhaus Salem Inpatient
Heidelberg St. Josefskrankenhaus Heidelberg Inpatient
Heidelberg Universitätsklinikum Heidelberg Inpatient, all specialties
Homburg Universitätskliniken des Saarlandes Inpatient
Kaiserslautern MVZ Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Kaiserslautern Westpfalz-Klinikum GmbH Inpatient
Landstuhl American Medical Center (formerly American Rehabilitation and Urgent Care) (includes MVZ Radiology) Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Landstuhl Mediceum Inpatient
Landstuhl Nardini Klinikum (formerly St. Johannis-Krankenhaus) Inpatient
Mainz Universitätsklinik Mainz (Johannes Gutenberg-Universität Mainz Klinikum) Inpatient
Pirmasens MVZ Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility
Regensburg Klinik St. Hedwig Inpatient
Schweinfurt Leopoldina Krankenhaus Inpatient
Schweinfurt Krankenhaus St. Josef Inpatient
Stuttgart Katharinenhospital Inpatient
Stuttgart Kliniken Böblingen Inpatient
Stuttgart Kliniken Sindelfingen Inpatient
Stuttgart Klinikum Stuttgart Inpatient
Stuttgart Krankenhaus Bad Cannstatt (includes Berg Gynaecological Clinic) Inpatient
Stuttgart Krankenhaus Herrenberg Inpatient
Stuttgart Krankenhaus Leonberg Inpatient
Stuttgart Kreiskrankenhaus Calw Inpatient
Stuttgart Kreiskrankenhaus Nagold Inpatient
Stuttgart Marienhospital Stuttgart Inpatient
Stuttgart Olgahospital Inpatient
Stuttgart Reha-Klinik Böblingen Inpatient
Sulzbach-Rosenberg St. Anna Krankenhaus Inpatient
Trier Krankenhaus der Barmherzigen Brüder Inpatient
Tübingen Universitätsklinikum Tübingen Inpatient
Weiden Klinikum Weiden Inpatient
Weiden Krankenhaus Eschenbach Inpatient
Weiden Krankenhaus Kemnath Inpatient
Weiden Krankenhaus Neustadt Inpatient
Weiden Krankenhaus Tirschenreuth Inpatient
Weiden Krankenhaus Vohenstrauss Inpatient
Weiden Krankenhaus Waldsassen Inpatient
Weiden Steinwaldklinik Erbendorf Inpatient
Wittlich St. Elisabeth Krankenhaus Inpatient
Italy
City Facility Billing Arrangement
Rome Casa di Cura Paideia S.p.A Inpatient
Russia
City Facility Billing Arrangement
St. Petersburg EuroMed Clinic Inpatient
St. Petersburg MEDEM International Clinic & Hospital Inpatient
Switzerland
City Facility Billing Arrangement
Bern Lindenhofspital Inpatient, Complete maternity care
Carouge Clinique de Carouge Inpatient, Complete maternity care
Geneva Hopital de la Tour Inpatient, Complete maternity care
Turkey
City Facility Billing Arrangement
Various Acibadem Hospital Group Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
Various Private TOBB ETU Inpatient , Complete maternity care, Routine annual physical exam
Ankara Ozel Ankara Guven Hastanesi Inpatient , Complete maternity care, Routine annual physical exam
United Kingdom
City Facility Billing Arrangement
Various HCA Healthcare UK Inpatient, Complete maternity care
London Bupa Cromwell Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
London King Edward the VII's Sister Agnes Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services
London The Hospital of St. John & St. Elizabeth Inpatient, Urgent care facility
Central and South America

AFSPA is proud of the growing number of relationships it has for FSBP members in Central and South America. Please take advantage of our partnerships for convenience when you need care.

All FSBP Central and South American Direct Billing Partners 

 

Select your country

Bermuda
City Facility Billing Arrangement
Pembroke Hope Healthcare Complete maternity care, Routine annual physical exam, All covered outpatient services
Colombia
City Facility Billing Arrangement
Bogota Clinica Del Country Inpatient
Panama
City Facility Billing Arrangement
Panama City Centro Medico Paitilla Inpatient
Panama City Clinica Hospital San Fernando Inpatient
Panama City Hospital Nacional Inpatient
Panama City Hospital Punta Pacifica Inpatient
Panama City Hospital Santa Fe Inpatient

FAQs (6)

What information should I include when I submit a claim?

If the bill from your provider is not fully itemized, please provide the following information on a separate sheet of paper submitted with your claim and the bill:

  • Patient name, date of birth, address, phone number, and relationship to enrollee.
  • Patient’s Plan identification number.
  • Name, address, and tax identification number of the person or company providing the services or supplies.  We do not need the tax ID number for providers outside the U.S.
  • Date(s) of service, or date(s) supplies were furnished.
  • Diagnosis or a description of your symptoms (not required for prescription medicine receipts).
  • Charge for each service or supply.
  • A brief description of each service or supply.
  • If you have another health plan as your primary payor, you must send a copy of the explanation of benefits (EOB) you received from that payor (for example, the Medicare Summary Notice).
  • Bills for private duty nursing care must show that the nurse is a Registered Nurse (R.N.) or Licensed Practical Nurse (L.P.N.). You also should include the initial history and physical, treatment plan indicating expected duration and frequency from your attending physician or other health care professional, and notes from the nurse.
  • Claims for rental or purchase of durable medical equipment must include the purchase price, a prescription, and a statement of medical necessity including the diagnosis and estimated length of time needed.
  • Claims for dental services submitted to FSBP must include a copy of the dentist’s itemized bill (including the required information listed above) and the dentist’s Federal Tax ID Number. We do not have separate dental claim forms.
How do I submit a claim online?

The process to submit a claim online is simple: login to the AFSPA Member Portal with your username and password. Once inside the portal, scroll down to the FSBP section. Click on the “Secure Docs” tab on the right and select “Submit A Claim.” Follow the screen prompts to upload your PDF claim documents. You have the option to include questions or comments, or to send your claim to a specific Health Benefits Officer. Please ensure your name and member ID number appear on the claim. 

If you are serving overseas, note that using State Department mail (Pouch Mail) will significantly delay your claim’s processing.

What is the calendar year deductible?
  • For Self Only (401) enrollment, the deductible is $300 for in-network providers (including Guam) and providers outside the U.S., and $400 for out-of-network provides (including Guam).
  • For Self Plus One (403) enrollment, the deductible is $600 for in-network providers (including Guam) and providers outside the U.S., and $800 for out-of-network providers (including Guam).
  • Under a Self and Family (402) enrollment, the deductible is $600 for in-network providers (including Guam) and providers outside the U.S., and $800 for out-of-network providers (including Guam).

Once your deductible is satisfied, you have “Catastrophic Protection.” You can think of this as a ceiling on your out-of-pocket expenses. For those services charging coinsurance, rather than a copay, FSBP pays 100% of the Plan allowance for the remainder of the calendar year when payments exceed $5,000 for Self Only enrollment or $7,000 per person for Self Plus One or Self and Family for in-network providers and providers outside the United States and Guam.  For out-of-network providers on services charging coinsurance, the corresponding limits are $7,000 for Self Only and $9,000 for Self Plus One or Self and Family.  There are some expenses that do not fall under this rule; see your Plan Brochure, Section 4, Your Costs for Covered Services. 

I'm currently overseas and in need of a second opinion. What are my options for seeing another provider?

FSBP has a special arrangement with the e-Cleveland Clinic to provide our members with the option of a second opinion for certain diagnoses received from a foreign provider. The Overseas Second Opinion benefit provides access to nationally-recognized specialists for a second opinion via the e-Cleveland Clinic. Once you obtain the second opinion, you choose whether to proceed with the original course of treatment, seek out another opinion, or arrange care with an alternate physician. To determine if you are eligible to participate, e-mail the Plan at [email protected].  

If you would like to see a second provider of your choosing while serving overseas, the consultation and any tests or services they require will be covered in the same way as any overseas provider. See Overseas in All About FSBP

What do I do if I am overseas and do not live near one of the direct billing healthcare facilities?

FSBP was designed to make it easy for our members to receive the healthcare they need while overseas - anywhere in the world.  Simply see the healthcare provider of your choice, pay your bill, and send us an itemized receipt along with the contact information of the provider.  No translation or currency exchange information is necessary.  (See Claims for more detailed instruction.)

What if I want to suggest a facility for participation in a direct billing arrangement?

The FSBP staff focuses on building new relationships with facilities that can serve large populations of our membership.  We rely upon support from local experts, including Regional Medical Officers and staff, and administrative staff at embassies, consulates, and military bases.  While we may be unable to pursue every suggestion, you are welcome to share your recommendations about facilities that may serve our membership well.  Please contact us.

 

FORMS & BROCHURES (12)

Form

Description

Action

FSBP Claim Form
FSBP Claim Form
Overseas Health Care Facility (Direct Billing)
International Health Care Facility Direct Billing Arrangements
FSBP Summary of Benefits and Programs 2017
FSBP Summary of Benefits and Programs 2017
FSBP Summary of Benefits and Programs 2016
FSBP Summary of Benefits and Programs 2016
FSBP Summary of Benefits Coverage (SBC) 2015
FSBP Summary of Benefits Coverage (SBC) 2015
FSBP Benefit Brochure 2017
FSBP Benefit Brochure 2017
FSBP Benefit Brochure 2016
FSBP Benefit Brochure 2016
Ask FSBP Benefits and Claims Questions
Ask FSBP Benefits and Claims Questions
Overseas-Health-Care-Facilities-with-Direct-Billing-Arrangements
This secure form is for overseas health care facilities, U.S. embassies and consulates only with whom AFSPA has a direct billing arrangement to bill AFSPA directly for services rendered to Foreign Service Benefit Plan members.
Overseas-Health-Care-Non-Direct-Billing
This form is only for overseas health care facilities with whom AFSPA Does Not have direct billing arrangements to bill AFSPA directly for service rendered to Foreign Service Benefit Plan members.
Overseas-Health-Care-Facilities-General-Questions
Overseas Health Care Facilities General Questions
FSBP Electronic Funds Transfer (EFT) Form
FSBP Electronic Funds Transfer (EFT) Form