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State of Emergency Notification

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FEMA Disaster Issued in Idaho Due to Wildfire

The Federal Emergency Management Agency (FEMA) has in Idaho for Latah and Nez Perce counties due to wildfire. Aetna (the Plan’s Administrator) waives precertification/prior approval requirements for members identified as potentially being affected. If you are impacted by the emergency or have questions regarding pre-certification/prior approval, please call us at 1-800-593-2354. Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an emergency benefit override that allows pharmacies at the point of sale (POS) to override certain benefit coverage/edits, such as an early refill during a government-defined emergency. In addition, if your home delivery of medications is affected by the emergency, you may provide a temporary alternate address (either online at www.express-scripts.com or by calling 1-800-818-6717) or request a local fill as needed. The Emergency Access to Benefits/Refill Too Soon override process is implemented with an effective date of July 18, 2024, and an expiration date of August 18, 2024.

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