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State of Emergencies

 If you are impacted by the emergency or have questions regarding precertification/prior approval, please call 1-800-593-2354.

U.S. State of Emergencies

State of Emergency Issued in Texas due to Flooding

The Governor of Texas has declared a State of Emergency for the following counties: Bandera, Bexar, Burnet, Caldwell ,Coke, Comal, Concho, Gillespie, Guadalupe, Hamilton, Kendall, Kerr, Kimble, Lampasas, Llano, Mason, Maverick, McCulloch, Menard, Reeves, San Saba, Sutton Tom Green, Travis, Uvalde, and Williamson due to Flooding.

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International Emergencies

International Emergency Issued In Nepal Due to Earthquake

An international emergency has been issued in Nepal due to the earthquake. Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an emergency benefit override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency.

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