State of Emergencies

 If you are impacted by the emergency or have questions regarding precertification/prior approval, please call 1-800-593-2354.

State of Emergency in New York Due to Flooding

The Governor of New York has declared a state of emergency for Essex, Franklin, and Warren counties due to flooding. Aetna (the Plan’s Administrator) waives precertification/prior approval requirements for members identified as potentially being affected.

Read More »

State of Emergency Issued in Maine Due to Severe Weather

The Governor of Maine has declared a state of emergency for Androscoggin, Aroostook, Franklin, Hancock, Kennebec, Knox, Lincoln, Oxford, Penobscot, Piscataquis, Sagadahoc, Somerset, Waldo, and Washington counties due to severe weather. Aetna (the Plan’s Administrator) waives precertification/prior approval requirements for members identified as potentially being affected

Read More »