In response to the continued spread of coronavirus-COVID-19 around the globe, the Foreign Service Benefit Plan (FSBP) announced last month that we would lift restrictions and cover telehealth and telemedicine visits from all covered providers at 100% until further notice. While telehealth consultations through our vendor Teladoc are available stateside, we did not have a good option for general telehealth consultations overseas. We do now.
Effective April 27, 2020, FSBP partnered with vHealth by Aetna (https://globalcareondemand.com/aetna) – a telehealth service that allows you to consult with a doctor virtually. Overseas members can use an app, mobile device, or phone to access affordable high-quality, general health care – any time of day, anywhere in the world through December 31, 2020. We are proposing to OPM that this service be added to our standard benefit package for 2021.
Here is what you need to know about vHealth:
To clarify, the Plan covers telehealth and telemedicine consultations worldwide at this time:
Take advantage of remote health services through vHealth’s mobile app. Please see the step-by-step guide to vHealth to learn how to get started with vHealth.